U
User Interviews
New York, NY-based user research recruiting platform founded in 2015. Private (acquired by UserTesting Jan 2026). Serves product teams, designers, and UX researchers with participant recruitment and research management.
Entry price
$36
Essential · /mo, billed annually
Plans tracked
3
no add-ons
Pricing changes
1
Latest Nov 9, 2026
Pricing model
Subscription + usage
No free tier
Pricing Change History
1 change20261 change
Week of Nov 2, 2026
Packaging
WeeklyDetected Nov 8, 2026, 11:42 PM ET
User Interviews cuts customer success from Essential and Enterprise
“Customer success support” bullet removed from the Essential card (150-session tab; the 60-session tab still lists it); “Enterprise customer success manager” bullet removed from the Custom (Enterprise) card. The comparison table still shows Customer success.
Current plans
Checked
| Plan | Price |
|---|---|
| Essential | $36 /mobilled annually |
| |
| Pay As You Go | $49 per session |
| Custom | Contact |
Company Facts
CategoryMarketing & Content
Free tierNo
Employees101-1000
Jun 25, 2026
Last checked
Websitewww.userinterviews.com
How User Interviews compares with its peers
| Company | Entry price |
|---|---|
U UserTestingNo changes logged | Contact |
R RespondentLast change: Sep 28, 2026 | $80 per B2B moderated session + $40 per B2B unmoderated session |
U UserlyticsLast change: Jul 13, 2026 | $699 /mobilled annually |
P PlaybookUXLast change: Nov 2, 2026 | $450 /mobilled annually |
M MazeLast change: Nov 9, 2026 | Free |
D DscoutLast change: May 18, 2026 | Contact |
User Interviews pricing FAQ
- How much does User Interviews cost?
- User Interviews pricing starts at $36/mo on Essential, billed annually. User Interviews lists 3 plans on its pricing page.
- Does User Interviews have a free plan?
- No. User Interviews does not list a free tier; paid plans start at $36/mo on Essential, billed annually.
- What pricing model does User Interviews use?
- User Interviews uses subscription + usage pricing across 3 plans.
- When did User Interviews last change its pricing?
- Nov 9, 2026: User Interviews cuts customer success from Essential and Enterprise.
- How often has User Interviews changed its pricing?
- Pulse has recorded 1 pricing change for User Interviews since it started tracking on Jun 25, 2026; the pricing page was last checked on Nov 9, 2026.
- What does “tracked since” mean?
- It's the date of the first saved copy of the pricing page that Pulse checked for changes against a later copy. For a few companies we hold older copies that Pulse never checked for changes, and those don't change this date. If Pulse has never checked two copies, it's the date of the first saved copy.
- Who are User Interviews' pricing peers?
- Pulse compares User Interviews with UserTesting, Respondent, Userlytics, PlaybookUX, Maze and Dscout.