Respondent: Pricing restructured — Credit Bundle to Annual Commitment tiers
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of Respondent's pricing page, Pulse recorded one change: Prepaid Credit Bundle model (buy 2,160 credits upfront, 15% off, tiers $2k/$50k/$500k+) replaced with Annual Commitment model (commit annual volume from $7.5K/year for stepped per-session rates, tiers $7.5K/$20K/$50K/$500K+); FAQ rewritten (Credit Bundle question -> annual commitments question) and new 'How is API pricing different?' FAQ added. In detail: Replaced prepaid 'Credit Bundle' pricing (buy 2,160 credits up-front for 15% off vs pay-as-you-go, tiers $2k/$50k/$500k+) with an 'Annual Commitment' model: commit an annual recruiting volume from $7.5K/year to step down per-session rates, new tiers $7.5K/$20K/$50K/$500K+. Default calculator view now shows the PAYG/list rate (B2C $40, B2B $80/session) instead of a discounted committed rate. FAQ replaced 'How does the Credit Bundle work?' with 'How do annual commitments work?' and added a new 'How is API pricing different?' question. Pulse files it as a packaging change (package change) with a neutral direction. The current page lists Pay as you go at $80 per B2B moderated session + $40 per B2B unmoderated session, $7.5K / year at $22.5 per consumer unmoderated session + $18 per consumer API session, $20K / year at $34 per consumer moderated session + $32 per B2B API session, $50K / year at $20 per consumer unmoderated session + $14 per consumer API session and $500K+ / year at $56 per B2B moderated session + $24 per B2B API session.
It lands 48 days after Respondent's previous change, "Respondent: Committed-bundle tier restructured ($100k→$500k+, 40%→30% off)" (Aug 10, 2026). Before that Pulse recorded "Respondent: pricing restructured to annual-commitment model (save 40%)" (Jul 27, 2026). Respondent has been tracked since 2026-05-04.
In the same window Userlytics, Maze and SurveySparrow also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Credit Bundle' · PackagingChanged
Before$7.5K/year
Afterstep down per-session rates
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Credit Bundle' | Packaging | $7.5K/year | step down per-session rates | Changed |
Values as written on Respondent's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Respondent's pricing page (www.respondent.io) from Sep 21, 2026 and Sep 28, 2026; the change is marked near the top of the page, where "$7.5K/year" becomes "step down per-session rates".
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The two full-page captures with this change marked up are free with an account.
Respondent, the last 90 days
Full history- Sep 28, 2026packagingRespondent: Pricing restructured — Credit Bundle to Annual Commitment tiers · this change
- Aug 10, 2026packagingRespondent: Committed-bundle tier restructured ($100k→$500k+, 40%→30% off)
- Jul 27, 2026packagingRespondent: pricing restructured to annual-commitment model (save 40%)
Across Marketing & Content in the same window
All Marketing & Content changes- UserlyticsJul 13Userlytics slashes Enterprise session pricing 12%, now starts at $30
- MazeJul 3Maze: Added AI Study Builder to the platform capability list
- MazeJun 29Maze cuts Starter plan, leaving only Free and Enterprise tiers
- SurveySparrowJun 22SurveySparrow caps Echo Agents at 2–25 across all plans
- MazeMay 18Maze adds AI Study Builder to Enterprise plans
Questions about this change
Did Respondent raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a packaging change: package change.
What changed on Respondent's pricing page between Sep 21, 2026 and Sep 28, 2026?
Credit Bundle' packaging: $7.5K/year → step down per-session rates, changed. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does Respondent change its pricing?
Pulse recorded 2 other pricing-page changes for Respondent in the 90 days before this one; the previous change was "Respondent: Committed-bundle tier restructured ($100k→$500k+, 40%→30% off)" on Aug 10, 2026; Respondent has been tracked since 2026-05-04.