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HomeTwingateAll changesStandard support → Basic support
TwingateProduct change · Feature change · Apr 1 → Jul 1, 2024

Twingate Renames Business Plan Support to 'Basic Support' with New Clarification for Community Support Eligibility

Verified Jan 21, 2026Cybersecurity & Identity ManagementDirection: neutral
The changeStandard support — reworded.
Before · Apr 1Standard support
After · Jul 1Basic support
reworded
1 change2 capturesApr 1, 2024 → Jul 1, 2024

What happened

Between the Apr 1, 2024 and Jul 1, 2024 captures of Twingate's pricing page, Pulse recorded one change: Business plan support renamed from 'Standard support' to 'Basic support' with asterisk notation and new footnote clarifying Community support is for teams under 25 users. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Aug 17, 2026) lists Teams at $5, Business at $10 and Home at $15.

This is the first pricing-page change Pulse has recorded for Twingate. Twingate has been tracked since 2024-10-01.

In the same window Cloudflare, Microsoft, Okta and Crowdstrike also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Business, Teams · FeatureReworded
    Standard supportBasic support

Values as written on Twingate's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Twingate's pricing page (twingate.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where "Standard support" becomes "Basic support".

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The two full-page captures with this change marked up are free with an account.

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Twingate, pricing history

Full history
  1. Q1 2025improvedTwingate Enhances Enterprise Plan with Geoblocking and Data Loss Prevention, Upgrades Support to Priority
  2. Q4 2024improvedTwingate Introduces Visual Access Graph for Enhanced User Access Mapping and Audit Logs for Admin Console Changes
  3. Q3 2024packagingTwingate Introduces DNS Filtering Add-On to Enhance Security by Blocking Malicious and Unwanted Websites
  4. Q2 2024improvedTwingate Renames Business Plan Support to 'Basic Support' with New Clarification for Community Support Eligibility · this change

Across Cybersecurity & Identity Management in the same window

All Cybersecurity & Identity Management changes
  1. CloudflareJan 21Cloudflare Introduces Log Explorer Add-On for Enhanced HTTP and Security Event Log Management
  2. MicrosoftJan 20Microsoft Copilot Transforms Copilot Pro into Family-Oriented 365 Premium Subscription with Enhanced AI Features and Increased Cloud Storage
  3. OktaJan 12Okta Restructures Pricing Model to Suite-Based System, Introducing New Essentials, Professional, and Enterprise Plans
  4. CrowdstrikeJan 11Crowdstrike Introduces 15-Day Free Trial for Falcon, Enhancing Access to Next-Gen Antivirus and Device Protection

Questions about this change

Did Twingate raise prices in July 2024?

No list-price increase was recorded between Apr 1, 2024 and Jul 1, 2024. The change Pulse detected was a product change: feature change.

What changed on Twingate's pricing page between Apr 1, 2024 and Jul 1, 2024?

Business, Teams feature: Standard support → Basic support, reworded. Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.

How often does Twingate change its pricing?

Pulse recorded 0 other pricing-page changes for Twingate in the 90 days before this one; Twingate has been tracked since 2024-10-01.