Sybill drops per-user credit metric on Free and Pro
What happened
Between the Aug 17, 2026 and Aug 24, 2026 captures of Sybill's pricing page, Pulse recorded one change: Free and Pro plan credit allowances changed from a per-user metric to a pooled weekly metric ('500/2500 credits/week/user' -> '.../week'); Business plan's per-user metric is unchanged. Pulse files it as a packaging change (metric change) with a neutral direction. Pulse's latest capture (Aug 31, 2026) lists Pro at $30 and Business at $90.
It lands 27 days after Sybill's previous change, "Sybill: Business plan Slack integration becomes two-way" (Jul 27, 2026). Before that Pulse recorded "Sybill: Business plan credits capped at 5,000/week (was Unlimited)" (Jul 4, 2026) and "Sybill caps Business AI credits at 5,000/week, keeps Enterprise unlimited" (Jun 23, 2026). Sybill has been tracked since 2026-04-09.
In the same window Fireflies.ai, Fathom and Otter also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · Pricing modelReworded
Before500/2500 credits/week/user
After.../week
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Pricing model | 500/2500 credits/week/user | .../week | Reworded |
Values as written on Sybill's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Sybill's pricing page (www.sybill.ai) from Aug 17, 2026 and Aug 24, 2026; the change is marked near the top of the page, where "500/2500 credits/week/user" becomes ".../week".
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The two full-page captures with this change marked up are free with an account.
Sybill, the last 90 days
Full history- Aug 31, 2026improvedSybill: Two-Way Slack Integration now also supports Microsoft Teams
- Aug 24, 2026packagingSybill drops per-user credit metric on Free and Pro · this change
- Jul 27, 2026improvedSybill: Business plan Slack integration becomes two-way
- Jul 4, 2026packagingSybill: Business plan credits capped at 5,000/week (was Unlimited)
- Jun 23, 2026packagingSybill caps Business AI credits at 5,000/week, keeps Enterprise unlimited
Across CRM in the same window
All CRM changesQuestions about this change
Did Sybill raise prices in August 2026?
No list-price increase was recorded between Aug 17, 2026 and Aug 24, 2026. The change Pulse detected was a packaging change: metric change.
What changed on Sybill's pricing page between Aug 17, 2026 and Aug 24, 2026?
Pro pricing model: 500/2500 credits/week/user → .../week, reworded. Pulse compared the captures it took on Aug 17, 2026 and Aug 24, 2026; the before/after table above lists each item as written on the page.
How often does Sybill change its pricing?
Pulse recorded 3 other pricing-page changes for Sybill in the 90 days before this one; the previous change was "Sybill: Business plan Slack integration becomes two-way" on Jul 27, 2026; Sybill has been tracked since 2026-04-09.
