Smartsheet renames Viewers to Contributors with expanded permissions
What happened
Between the Apr 27, 2026 and May 4, 2026 captures of Smartsheet's pricing page, Pulse recorded 2 changes: Pro and Business plan user role renamed from 'Viewers' to 'Contributors' with expanded capabilities; Contributors can view, comment, upload attachments, and respond to requests (previously Viewers were view-only); Enterprise plan card highlights updated: Portfolios (NEW) added to featured list; Collections (NEW) and Work Insights removed from highlighted features. Both Collections and Work Insights remain available in full comparison table. Pulse files it as a product change (feature change, positioning) with a neutral direction. Pulse's latest capture (Oct 18, 2026) lists Pro at $9, Business at $19, Data Shuttle at $100 and Dynamic View at $125.
It lands 31 days after Smartsheet's previous change, "Smartsheet Rebrands Resource Management and Simplifies Feature Names" (Apr 3, 2026). Smartsheet has been tracked since 2024-10-01.
In the same window Microsoft, Asana, Wrike and monday.com also changed their Project Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro, Business · FeatureRewordedViewersContributors
- Enterprise · PositioningPositioning
Enterprise plan card highlights updated: Portfolios (NEW) added to featured list; Collections (NEW) and Work Insights removed from highlighted features. Both Collections and Work Insights remain available in full comparison table.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro, Business | Feature | Viewers | Contributors | Reworded |
| Enterprise | Positioning | Enterprise plan card highlights updated: Portfolios (NEW) added to featured list; Collections (NEW) and Work Insights removed from highlighted features. Both Collections and Work Insights remain available in full comparison table. | Positioning | |
Values as written on Smartsheet's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Smartsheet's pricing page (smartsheet.com) from Apr 27, 2026 and May 4, 2026; the change is marked near the top of the page, where "Viewers" becomes "Contributors".
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The two full-page captures with this change marked up are free with an account.
Smartsheet, the last 90 days
Full history- Jul 4, 2026packagingSmartsheet turns free 'Viewer' into 'Contributor'; adds AI copilot to Pro
- Jun 18, 2026improvedSmartsheet brings AI tools to Pro and Business plans
- May 4, 2026packagingSmartsheet renames Viewers to Contributors with expanded permissions · this change
- Apr 3, 2026packagingSmartsheet Rebrands Resource Management and Simplifies Feature Names
Across Project Management in the same window
All Project Management changes- MicrosoftMay 5Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
- AsanaMay 4Asana removes standalone Enterprise+ plan, now part of Enterprise tier.
- WrikeApr 7Wrike restructures plan pages to show cascading feature inheritance
- monday.comApr 5monday.com Restructures Standard Plan, Swaps Calendar View for Unlimited Boards
Questions about this change
Did Smartsheet raise prices in May 2026?
No list-price increase was recorded between Apr 27, 2026 and May 4, 2026. The change Pulse detected was a product change: feature change, positioning.
What changed on Smartsheet's pricing page between Apr 27, 2026 and May 4, 2026?
Pro, Business feature: Viewers → Contributors, reworded; Enterprise plan card highlights updated: Portfolios (NEW) added to featured list; Collections (NEW) and Work Insights removed from highlighted features. Both Collections and Work Insights remain available in full comparison table. Pulse compared the captures it took on Apr 27, 2026 and May 4, 2026; the before/after table above lists each item as written on the page.
How often does Smartsheet change its pricing?
Pulse recorded 1 other pricing-page change for Smartsheet in the 90 days before this one; the previous change was "Smartsheet Rebrands Resource Management and Simplifies Feature Names" on Apr 3, 2026; Smartsheet has been tracked since 2024-10-01.