Smartsheet turns free 'Viewer' into 'Contributor'; adds AI copilot to Pro
What happened
Between the Mar 30, 2026 and Jun 29, 2026 captures of Smartsheet's pricing page, Pulse recorded 2 changes: Free-tier role renamed from 'Viewer' to 'Contributor' with expanded rights: can now comment, upload attachments, respond to update requests, and submit forms (previously view-only) on Pro and Business plans; Added AI copilot features (Smart Assist, Smart Columns, AI-powered dashboards) to Pro, MCP-enabled AI tool integrations to Business, and Scenario Planning plus Portfolios to Enterprise/Advanced Work Management. Pulse files it as a packaging change (freemium change, feature added) with an upward direction. Pulse's latest capture (Oct 18, 2026) lists Pro at $9, Business at $19, Data Shuttle at $100 and Dynamic View at $125.
It lands 16 days after Smartsheet's previous change, "Smartsheet brings AI tools to Pro and Business plans" (Jun 18, 2026). Before that Pulse recorded "Smartsheet renames Viewers to Contributors with expanded permissions" (May 4, 2026). Smartsheet has been tracked since 2024-10-01.
In the same window Wrike, Microsoft, Asana and monday.com also changed their Project Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro, Business · Free tierRewordedViewerContributor
- Pro, Business, Enterprise · FeatureAddedNo AI copilot featuresAI copilot features
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro, Business | Free tier | Viewer | Contributor | Reworded |
| Pro, Business, Enterprise | Feature | No AI copilot features | AI copilot features | Added |
Values as written on Smartsheet's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Smartsheet's pricing page (smartsheet.com) from Mar 30, 2026 and Jun 29, 2026; the change is marked near the top of the page, where "Viewer" becomes "Contributor".
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The two full-page captures with this change marked up are free with an account.
Smartsheet, the last 90 days
Full history- Jul 4, 2026packagingSmartsheet turns free 'Viewer' into 'Contributor'; adds AI copilot to Pro · this change
- Jun 18, 2026improvedSmartsheet brings AI tools to Pro and Business plans
- May 4, 2026packagingSmartsheet renames Viewers to Contributors with expanded permissions
Across Project Management in the same window
All Project Management changesQuestions about this change
Did Smartsheet raise prices in June 2026?
No list-price increase was recorded between Mar 30, 2026 and Jun 29, 2026. The change Pulse detected was a packaging change: freemium change, feature added.
What changed on Smartsheet's pricing page between Mar 30, 2026 and Jun 29, 2026?
Pro, Business free tier: Viewer → Contributor, reworded; Pro, Business, Enterprise feature: No AI copilot features → AI copilot features, added. Pulse compared the captures it took on Mar 30, 2026 and Jun 29, 2026; the before/after table above lists each item as written on the page.
How often does Smartsheet change its pricing?
Pulse recorded 2 other pricing-page changes for Smartsheet in the 90 days before this one; the previous change was "Smartsheet brings AI tools to Pro and Business plans" on Jun 18, 2026; Smartsheet has been tracked since 2024-10-01.