Shippo Enhances Pro Plan with Chat Support and Adds FedEx to Discounted Carriers, Removes Free Trial
What happened
Between the Mar 10, 2024 and Apr 10, 2024 captures of Shippo's pricing page, Pulse recorded 4 changes: Chat and phone support added to Professional/Pro plan; FedEx added to list of discounted carriers (now includes USPS, UPS, FedEx, and DHL Express); Professional plan renamed to 'Pro'; Free 30-day trial removed from Professional plan feature list. Pulse files it as a packaging change (feature added, plan renamed, trial change) with an upward direction. Pulse's latest capture (Oct 19, 2026) lists Pro at $17.
This is the first pricing-page change Pulse has recorded for Shippo. Shippo has been tracked since 2024-10-01.
In the same window Airtable also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · FeatureAddedNot listedChat and phone support
- — · FeatureAddedNo FedExFedEx
- Pro · PlanRenamedProfessional plan'Pro'
- Professional · TrialRemovedFree 30-day trialNo Free 30-day trial
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Feature | Not listed | Chat and phone support | Added |
| — | Feature | No FedEx | FedEx | Added |
| Pro | Plan | Professional plan | 'Pro' | Renamed |
| Professional | Trial | Free 30-day trial | No Free 30-day trial | Removed |
Values as written on Shippo's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Shippo's pricing page (shippo.com) from Mar 10, 2024 and Apr 10, 2024; the change is marked on the page, where Chat and phone support now appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Shippo, pricing history
Full history- Jan 12, 2026improvedShippo Enhances Pro Plan with AI-Powered Estimated Delivery Dates
- Q2 2025packagingShippo Reduces Pro Plan Monthly Price to $17 and Introduces Annual Billing Discount for 10% Savings
- Q2 2024improvedShippo Introduces Free Carrier Account Connection for Professional Plan, Enhances Starter Plan with New Features
- Mar 2024improvedShippo Enhances Pro Plan with Chat Support and Adds FedEx to Discounted Carriers, Removes Free Trial · this change
Across Business Operations in the same window
All Business Operations changes- AirtableJan 10Airtable Discontinues AI Add-on, Bundles AI Credits into All Plans, Enhancing Value for Users
- AirtableJan 10Airtable Introduces Portals Add-On for Guest User Access with New Pricing on Team, Business, and Enterprise Plans
- AirtableJan 10Airtable Discontinues ProductCentral Add-on and Changes Enterprise Scale Portals Pricing to 'Contact Sales'
- AirtableJan 10Airtable Introduces Dynamic Filtering for Linked Records, Enhancing Data Management and Visualization Capabilities
- AirtableJan 10Airtable Introduces HyperDB Feature for Enterprise Scale Plan, Enhancing Database Performance and Scalability
Questions about this change
Did Shippo raise prices in April 2024?
No list-price increase was recorded between Mar 10, 2024 and Apr 10, 2024. The change Pulse detected was a packaging change: feature added, plan renamed, trial change.
What changed on Shippo's pricing page between Mar 10, 2024 and Apr 10, 2024?
Pro feature: Not listed → Chat and phone support, added; feature: No FedEx → FedEx, added; Pro plan: Professional plan → 'Pro', renamed; Professional trial: Free 30-day trial → No Free 30-day trial, removed. Pulse compared the captures it took on Mar 10, 2024 and Apr 10, 2024; the before/after table above lists each item as written on the page.
How often does Shippo change its pricing?
Pulse recorded 0 other pricing-page changes for Shippo in the 90 days before this one; Shippo has been tracked since 2024-10-01.