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Platform28
Atlanta, Georgia-based cloud contact center (CCaaS) company founded in 2001. Private. Operates in omnichannel communications, AI-powered routing, and telephony. Serves SMBs, enterprises, Tier 1 telcos, and government agencies.
Entry price
$55
Essential · /named user/mo
Plans tracked
3
2 add-ons
Pricing changes
0
None published yet
Pricing model
Subscription
No free tier
Pricing Change History
0 changesNo tracked pricing changes yet — new verified changes land here automatically.
Research Platform28's pricing with the Pulse Agent
Ask anything about Platform28's plans, packaging shifts, and how it compares across the market — answered live from verified data.
Ask the agentCurrent plans
Captured| Plan | Type | Price |
|---|---|---|
| Essential | Plan | $55 /named user/mo |
| Professional | Plan | $65 /named user/mo |
| Enterprise | Plan | $100 /concurrent user/mo |
| Cloud PBX | Add-on | Contact |
| Agent Guidance Add-on | Add-on | Contact |
Company Facts
CategoryBusiness Operations
Free tierNo
Employees51-100
Tracked sinceMay 14, 2026
Pricing last seenJun 13, 2026
Websiteplatform28.com
How Platform28 compares with its peers
| Company | Entry price | Last change |
|---|---|---|
S Salesforce![]() | $25 /user/mo, billed annually | Oct 26, 2026 |
H HubSpot![]() | $7 /seat/mo, billed annually | Oct 23, 2026 |
M Microsoft![]() | $5 /user/mo, billed annually | Oct 26, 2026 |
O Oracle![]() | Contact | — |
S SAP SE![]() | Contact | Jun 2, 2026 |
Z Zoho![]() | $29 /mo, billed annually | Oct 26, 2026 |
Platform28 pricing FAQ
- How much does Platform28 cost?
- Platform28 pricing starts at $55/named user/mo on Essential. Platform28 lists 3 plans on its pricing page.
- Does Platform28 have a free plan?
- No. Platform28 does not list a free tier; paid plans start at $55/named user/mo on Essential.
- What pricing model does Platform28 use?
- Platform28 uses subscription pricing across 3 plans.





