ngrok prices Dedicated On-Call support at $200/mo, caps Hobbyist domains at 10
What happened
Between the Apr 27, 2026 and May 4, 2026 captures of ngrok's pricing page, Pulse recorded 2 changes: Support tiers restructured: Dedicated On-Call now priced at $200/mo or $2,400/yr (was 'Contact us'); Slack/Teams and 24×7 Paging split into explicit add-ons at +$200/mo and +$1,000/mo respectively; ngrok-branded domains for Hobbyist plan now explicitly capped at 10 in the comparison table, where previously no numeric limit was displayed. Pulse files it as a packaging change (package change, limit decrease) with a downward direction. Pulse's latest capture (Oct 26, 2026) lists Hobbyist at $8 and Pay-as-you-go at $20.
It lands 28 days after ngrok's previous change, "ngrok rebrands bandwidth as data transfer across all plans" (Apr 7, 2026). Before that Pulse recorded "ngrok reveals region-specific routing at $0.02/hour for Pay-as-you-go users" (Mar 24, 2026). ngrok has been tracked since 2026-03-01.
In the same window Tailscale and Google Cloud also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Support · PackagingPackage change
Support tiers restructured: Dedicated On-Call now priced at $200/mo or $2,400/yr (was 'Contact us'); Slack/Teams and 24×7 Paging split into explicit add-ons at +$200/mo and +$1,000/mo respectively.
- Hobbyist · LimitLimit decrease
ngrok-branded domains for Hobbyist plan now explicitly capped at 10 in the comparison table, where previously no numeric limit was displayed.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Support | Packaging | — | $200/mo | Package change |
| Hobbyist | Limit | — | 10 | Limit decrease |
Values as written on ngrok's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of ngrok's pricing page (ngrok.com) from Apr 27, 2026 and May 4, 2026; the change is marked in the lower part of the page.
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ngrok, the last 90 days
Full history- Jul 27, 2026improvedngrok: TCP address limit raised to 100 + governance suite now requires SSO/RBAC
- Jul 20, 2026packagingngrok: Pay-as-you-go TCP addresses cut from 100 included to 1 (then metered $0.005/hr per additional address);…
- Jul 3, 2026packagingngrok: Support restructured — On-Call now $200/mo, new 24x7 Paging add-on
- May 5, 2026packagingngrok prices Dedicated On-Call support at $200/mo, caps Hobbyist domains at 10 · this change
- Apr 7, 2026packagingngrok rebrands bandwidth as data transfer across all plans
- Mar 24, 2026packagingngrok reveals region-specific routing at $0.02/hour for Pay-as-you-go users
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- TailscaleApr 13Tailscale Doubles Free Plan to 6 Users, Absorbs $5 Personal Plus Tier
- TailscaleOct 15Tailscale drops Premium support, launches SLA-backed Silver, Gold, Platinum t...
- TailscaleOct 12Tailscale adds Custom tailnet subdomains to Enterprise plan
- Google CloudSep 21Looker: Conversational Analytics grace period extended indefinitely
- Google CloudSep 21Google Cloud Looker scraps Sept 30 deadline, extends free CA access indefinitely
Questions about this change
Did ngrok raise prices in May 2026?
No list-price increase was recorded between Apr 27, 2026 and May 4, 2026. The change Pulse detected was a packaging change: package change, limit decrease.
What changed on ngrok's pricing page between Apr 27, 2026 and May 4, 2026?
Support tiers restructured: Dedicated On-Call now priced at $200/mo or $2,400/yr (was 'Contact us'); Slack/Teams and 24×7 Paging split into explicit add-ons at +$200/mo and +$1,000/mo respectively; ngrok-branded domains for Hobbyist plan now explicitly capped at 10 in the comparison table, where previously no numeric limit was displayed. Pulse compared the captures it took on Apr 27, 2026 and May 4, 2026; the before/after table above lists each item as written on the page.
How often does ngrok change its pricing?
Pulse recorded 2 other pricing-page changes for ngrok in the 90 days before this one; the previous change was "ngrok rebrands bandwidth as data transfer across all plans" on Apr 7, 2026; ngrok has been tracked since 2026-03-01.