New Relic Hides Enterprise Plan Pricing, Previously $549/user Annually, Now 'Contact Sales' for Full Platform Access
What happened
Between the Apr 1, 2024 and Jul 1, 2024 captures of New Relic's pricing page, Pulse recorded one change: Enterprise plan full platform user pricing hidden - previously disclosed at $549/user (annual) and $658.80/user (monthly), now shows 'Contact sales'. Pulse files it as a pricing change (price hidden) with a downward direction. Pulse's latest capture (Jun 22, 2026) lists Standard at $49, Pro at $349, EU Data Center at $0.05 Data Ingest (Original) and Additional Synthetic Monitor Checks at $0.01 per synthetic check (beyond edition limit) + $0.01 per synthetic check (beyond edition limit).
New Relic's previous recorded change was "New Relic Introduces Compute Costs Pricing Tier for Pro and Enterprise Editions" (Mar 2024). New Relic has been tracked since 2023-11-17.
In the same window Datadog, Elastic, Dynatrace and Grafana also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · Price visibilityAddedNo 'Contact sales''Contact sales'
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Price visibility | No 'Contact sales' | 'Contact sales' | Added |
Values as written on New Relic's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of New Relic's pricing page (newrelic.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where 'Contact sales' now appears.
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The two full-page captures with this change marked up are free with an account.
New Relic, the last 90 days
Full history- Q1 2025improvedNew Relic Introduces Full Consumption Pricing Option with No User Licenses in Pro and Enterprise Plans
- Q4 2024improvedNew Relic Introduces Advanced Compute Option with AI and Intelligent Observability Features
- Q3 2024increaseNew Relic Increases Original Data Ingest Price by 16.7% to $0.35/GB, Impacting Cost for Users
- Q2 2024packagingNew Relic Hides Enterprise Plan Pricing, Previously $549/user Annually, Now 'Contact Sales' for Full Platform Access · this change
- Mar 2024improvedNew Relic Introduces Compute Costs Pricing Tier for Pro and Enterprise Editions
Across Data & Analytics in the same window
All Data & Analytics changes- DatadogJan 13Datadog Code Security Iast Introduces Modular Pricing for Code Security: Splits IAST into Separate Static and Runtime Options
- ElasticJan 11Elastic Introduces 99.95% Uptime SLA for Platinum and Enterprise Tiers in Comparison Table
- DynatraceJan 11Dynatrace Expands Services Flexpoints Pricing with Daily Rates for Lead Consultant and Architect Services
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
Questions about this change
Did New Relic raise prices in July 2024?
No list-price increase was recorded between Apr 1, 2024 and Jul 1, 2024. The change Pulse detected was a pricing change: price hidden.
What changed on New Relic's pricing page between Apr 1, 2024 and Jul 1, 2024?
Enterprise price visibility: No 'Contact sales' → 'Contact sales', added. Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.
How often does New Relic change its pricing?
Pulse recorded 1 other pricing-page change for New Relic in the 90 days before this one; the previous change was "New Relic Introduces Compute Costs Pricing Tier for Pro and Enterprise Editions" in Mar 2024; New Relic has been tracked since 2023-11-17.