Product change·Mar 1 → Mar 2, 2026·Week 10, 2026·Finance & Accounting
MYOB rolls out 24/7 chat support and revamps plan comparison labels
What changed
Positioning
Feature comparison table updated: 'Generate reports' tier labels changed (Lite: Standard→Basic, Plus: Advanced→Comprehensive); employee onboarding relabeled from 'Digital employee onboarding' to 'Employee self onboarding'.
Feature added
Two new support features added to comparison table: '24/7 chat support' (all plans) and 'Guided setup with a specialist' (AccountRight Plus only).
Before and after
Mar 1, 2026 vs Mar 2, 2026Pulse.
100%
Change 1 of 2 · positioning changed
Feature comparison table updated: 'Generate reports' tier labels changed (Lite: Standard→Basic, Plus: Advanced→Comprehensive); employee onboarding relabeled from 'Digital employee onboarding' to 'Employee self onboarding'.
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