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HomeMYOBAll changesDigital employee onboarding → Employee self onboarding
MYOB
Product changePositioningFeature addedMar 1 → Mar 2, 2026

MYOB rolls out 24/7 chat support and revamps plan comparison labels

Finance & Accounting
The changeDigital employee onboarding reworded
BeforeMar 1Digital employee onboarding
AfterMar 2Employee self onboarding
reworded
2 changes2 capturesMar 1, 2026 → Mar 2, 2026

What happened

Between the Mar 1, 2026 and Mar 2, 2026 captures of MYOB's pricing page, Pulse recorded 2 changes: Feature comparison table updated: 'Generate reports' tier labels changed (Lite: Standard→Basic, Plus: Advanced→Comprehensive); employee onboarding relabeled from 'Digital employee onboarding' to 'Employee self onboarding'; Two new support features added to comparison table: '24/7 chat support' (all plans) and 'Guided setup with a specialist' (AccountRight Plus only). Pulse files it as a product change (positioning, feature added).

This is the first pricing-page change Pulse has recorded for MYOB. MYOB has been tracked since 2026-03-01.

In the same window Zoho, Xero, Sage and Freshbooks also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • LitePositioning
    Reworded

    BeforeDigital employee onboarding

    AfterEmployee self onboarding

  • AccountRight PlusFeature
    Added
    Not listedTwo new support features

Values as written on MYOB's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of MYOB's pricing page (www.myob.com) from Mar 1, 2026 and Mar 2, 2026; the change is marked around the middle of the page, where "Digital employee onboarding" becomes "Employee self onboarding".

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The two full-page captures with this change marked up are free with an account.

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MYOB, pricing history

Full history
  1. May 4, 2026PackagingMYOB slashes Solo plan to $12/year and extends promos into 2027
  2. Apr 26, 2026ImprovementMYOB Launches Smart Invoice Reminders Across All Business Plans
  3. Apr 7, 2026PackagingMYOB slashes Payroll Only promo to $2/month but cuts savings by 73%
  4. Week of Feb 23, 2026PackagingMYOB rolls out 24/7 chat support and revamps plan comparison labels This change

Across Finance & Accounting in the same window

All Finance & Accounting changes
  1. ZohoApr 19Zoho Sprints Expands to 5 Tiers With New Free and Enterprise Plans
  2. XeroApr 9Xero cuts promo discount to 80% off for 3 months, adds QuickBooks comparison
  3. SageApr 3Sage Slashes Introductory Discount Duration from 10 Months to 5
  4. FreshbooksApr 2Freshbooks Hikes Canadian Prices 20% While Boosting Promos to 70% Off

Questions about this change

Did MYOB raise prices in March 2026?

No list-price increase was recorded between Mar 1, 2026 and Mar 2, 2026. The change Pulse detected was a product change: positioning, feature added.

What changed on MYOB's pricing page between Mar 1, 2026 and Mar 2, 2026?

Lite positioning: Digital employee onboarding → Employee self onboarding, reworded; AccountRight Plus feature added: Two new support features. Pulse compared the captures it took on Mar 1, 2026 and Mar 2, 2026; the before/after table above lists each item as written on the page.

How often does MYOB change its pricing?

Pulse recorded 0 other pricing-page changes for MYOB in the 90 days before this one; MYOB has been tracked since 2026-03-01.