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Product change·Jun 8 → Jun 15, 2026·Week 25, 2026·Cloud & DevOps

Kinsta rebrands support promise to Expert support 24/7

KinstaProductPositioning

What changed

Positioning

Support feature label changed from 'Human-only expert support' to 'Expert support 24/7' in the Premium features section included in all plans; 'one-tier' qualifier also removed from description.

Before and after

Jun 8, 2026 vs Jun 15, 2026
Pulse.
100%
What changed

Support feature label changed from 'Human-only expert support' to 'Expert support 24/7' in the Premium features section included in all plans; 'one-tier' qualifier also removed from description.

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