Import2 Earns SOC2 Type II Certification, Revises CRM Record Limits
What happened
Between the Apr 20, 2026 and Apr 27, 2026 captures of Import2's pricing page, Pulse recorded 2 changes: Enterprise CRM plan record limit description changed from 'more than 200,000 records' to 'less than 200,000 records', reversing the threshold qualifier; SOC2 compliance designation upgraded from 'SOC2 Compliant' to 'SOC2 Type II Certified', reflecting formal Type II certification status. Pulse files it as a packaging change (limit decrease, positioning) with a downward direction. Pulse's latest capture (Jun 29, 2026) lists Helpdesk Basic at $99 subscription, Helpdesk Plus at $199 subscription, Helpdesk Premium at $299 subscription, CRM Basic at $499 subscription and CRM Plus at $999 subscription.
This is the first pricing-page change Pulse has recorded for Import2. Import2 has been tracked since 2026-02-28.
In the same window Wix, Shopify, BigCommerce, Lightspeed and Squarespace also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise CRM · LimitReworded
Beforemore than 200,000 records
Afterless than 200,000 records
- — · PositioningRewordedSOC2 CompliantSOC2 Type II Certified
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise CRM | Limit | more than 200,000 records | less than 200,000 records | Reworded |
| — | Positioning | SOC2 Compliant | SOC2 Type II Certified | Reworded |
Values as written on Import2's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Import2's pricing page (import2.com) from Apr 20, 2026 and Apr 27, 2026; the change is marked around the middle of the page, where "more than 200,000 records" becomes "less than 200,000 records".
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Import2, pricing history
Full history- Jun 29, 2026improvedImport2 fixes Enterprise CRM record threshold to 200K+ cap
- Apr 27, 2026packagingImport2 Earns SOC2 Type II Certification, Revises CRM Record Limits · this change
Across Business Operations in the same window
All Business Operations changes- WixApr 24Wix Slashes 50% Off Core, Business, and Business Elite Plans
- ShopifyApr 21Shopify Plus earns up to $15,000 back in 1% sales credit program
- BigCommerceApr 20BigCommerce Restructures Payment Rates and Switches to Monthly Pricing Display
- LightspeedApr 9Lightspeed Ends Spring Promo Offering Up to $1,500 Off Retail
- SquarespaceApr 2Squarespace: Premium managed-service tier added to the pricing page
Questions about this change
Did Import2 raise prices in April 2026?
No list-price increase was recorded between Apr 20, 2026 and Apr 27, 2026. The change Pulse detected was a packaging change: limit decrease, positioning.
What changed on Import2's pricing page between Apr 20, 2026 and Apr 27, 2026?
Enterprise CRM limit: more than 200,000 records → less than 200,000 records, reworded; positioning: SOC2 Compliant → SOC2 Type II Certified, reworded. Pulse compared the captures it took on Apr 20, 2026 and Apr 27, 2026; the before/after table above lists each item as written on the page.
How often does Import2 change its pricing?
Pulse recorded 0 other pricing-page changes for Import2 in the 90 days before this one; Import2 has been tracked since 2026-02-28.