Envoy quietly drops Veriff branding from ID Scanning feature
What happened
Between the May 18, 2026 and May 25, 2026 captures of Envoy's pricing page, Pulse recorded one change: ID Scanning feature label updated from 'ID Scanning (via Veriff)' to 'ID Scanning' in Enterprise plan card and comparison table. Functionality unchanged: 500 scans/year included with add-ons for higher volume. Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Jun 30, 2026) lists Emergency Notifications Standard at $2, Reservations Standard at $5, Screens Standard at $12, Deliveries Enterprise at $250 and Visitors Premium at $362.
This is the first pricing-page change Pulse has recorded for Envoy. Envoy has been tracked since 2026-04-15.
In the same window Rocket.Chat, Mattermost, Google, Microsoft and Zoom also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · PositioningRewordedID Scanning (via Veriff)ID Scanning
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Positioning | ID Scanning (via Veriff) | ID Scanning | Reworded |
Values as written on Envoy's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Envoy's pricing page (envoy.com) from May 18, 2026 and May 25, 2026; the change is marked around the middle of the page, where "ID Scanning (via Veriff)" becomes "ID Scanning".
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Envoy, pricing history
Full history- Jul 2, 2026packagingEnvoy: Premium price display changed to monthly, reporting feature moved to Premium
- May 25, 2026packagingEnvoy quietly drops Veriff branding from ID Scanning feature · this change
Across Business Operations in the same window
All Business Operations changes- Rocket.ChatMay 25Rocket.Chat rebrands Enterprise tier to Commercial in plan lineup
- MattermostMay 19Mattermost adds three agentic capabilities to Enterprise plan
- GoogleMay 12Google Workspace boosts promotional discount to 50% off for new users.
- MicrosoftMay 5Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
- ZoomApr 23Zoom Scheduler rewrites plan taglines to highlight bundled features
Questions about this change
Did Envoy raise prices in May 2026?
No list-price increase was recorded between May 18, 2026 and May 25, 2026. The change Pulse detected was a product change: positioning.
What changed on Envoy's pricing page between May 18, 2026 and May 25, 2026?
Enterprise positioning: ID Scanning (via Veriff) → ID Scanning, reworded. Pulse compared the captures it took on May 18, 2026 and May 25, 2026; the before/after table above lists each item as written on the page.
How often does Envoy change its pricing?
Pulse recorded 0 other pricing-page changes for Envoy in the 90 days before this one; Envoy has been tracked since 2026-04-15.