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Dialpad

Sales & Customer Relationship Management (CRM)dialpad.com

Product

Dialpad is a SaaS company that provides cloud-based business phone systems, video conferencing, and contact center solutions.

Entry price

$15

Standard · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 11 '26

Pricing model

Subscription

No free tier

Pricing Change History

2 changes

20261 change

Wk 11 '26

Packaging

Dialpad Meetings replaces Connect with AI Agent conversation pricing

Added a set of plans for AI Agent conversation-based pricing [Standard/Pro/Enterprise plans eliminated; New usage-based model uses AI Agent Credits pool charged only when AI delivers value]

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20251 change

Q2 '25

Packaging

Dialpad Meetings Transitions to All-in-One Platform with Dialpad Connect, Discontinuing Standalone Meetings and Free Tier

Business plan ($15/user/month annual, $20 monthly) removed - was the paid tier for Dialpad Meetings with 150 participants and 5-hour meetings Dialpad Meetings (standalone video conferencing) discontinued and replaced with Dialpad Connect (unified communications platform). Product repositioned from video-only to all-in-one platform with calls, meetings, and messaging.

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