Contentful Introduces Premium Plan with 24/7 Customer Support and 99.99% Uptime SLA
What changed
Basic plan renamed to Lite (maintained $300/month price)
Premium plan added 24/7 customer support
Premium plan added Ninetailed by Contentful compatibility
Free plan API calls decreased from 1M/month to 100K/month
Lite plan added Live collaboration
Lite plan added Scheduled publishing
Free plan added 2 roles metric
Lite plan locales decreased from 4 to 3
Lite plan roles decreased from 4 to 3
Lite plan CDN bandwidth decreased from 0.75TB/month to 100 GB/month
Free plan added CDN bandwidth limit of 50 GB/month
Lite plan added Comments & task management
Lite Space add-on introduced at $850/month (limited to one Lite space)
Premium plan added 99.99% uptime SLA
Premium plan added Unlimited Spaces allowance
Lite plan API calls decreased from 2M/month to 1M/month
Before and after
Oct 1, 2024 vs Jan 1, 2025Basic plan renamed to Lite (maintained $300/month price)
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- Week 19, 2026·packagingContentful adds enterprise observability, trims developer perks
- Week 17, 2026·improvedContentful Lite Space unlocks 5 workflows, 2M API calls, 750 GB bandwidth
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- Q1 2025·packagingContentful Introduces AI Actions with Flexible Pricing and Rebrands Ninetailed as Personalization in Premium Plans