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HomeContentfulAll changesBasic plan renamed Lite
ContentfulPackaging change · Plan renamed · Feature added · Limit decrease · Oct 1 → Jan 1, 2025

Contentful Introduces Premium Plan with 24/7 Customer Support and 99.99% Uptime SLA

Verified Jan 11, 2026Marketing & ContentDirection: up
The changeBasic plan — renamed.
Before · Oct 1Basic plan
After · Jan 1Lite
renamed
16 changes2 capturesOct 1, 2024 → Jan 1, 2025

What happened

Between the Oct 1, 2024 and Jan 1, 2025 captures of Contentful's pricing page, Pulse recorded 16 changes: Basic plan renamed to Lite (maintained $300/month price); Premium plan added 24/7 customer support; Premium plan added Ninetailed by Contentful compatibility; Free plan API calls decreased from 1M/month to 100K/month; Lite plan added Live collaboration; Lite plan added Scheduled publishing; Free plan added 2 roles metric; Lite plan locales decreased from 4 to 3; Lite plan roles decreased from 4 to 3; Lite plan CDN bandwidth decreased from 0.75TB/month to 100 GB/month; Free plan added CDN bandwidth limit of 50 GB/month; Lite plan added Comments & task management; Lite Space add-on introduced at $850/month (limited to one Lite space); Premium plan added 99.99% uptime SLA; Premium plan added Unlimited Spaces allowance; Lite plan API calls decreased from 2M/month to 1M/month. Pulse files it as a packaging change (plan renamed, feature added, limit decrease, threshold added, new add-on) with an upward direction. Pulse's latest capture (Jun 18, 2026) lists Lite at $300.

Contentful's previous recorded change was "Contentful Enhances Premium Plan with New Taxonomy, External References, and Function Executions Features" (Q2 2024). Before that Pulse recorded "Contentful Introduces Studio Product Tier for Intelligent Experience Assembly at Scale" (Mar 2024) and "Contentful Hides Medium Space Upgrade Price, Now an Added Fee" (Q4 2023). Contentful has been tracked since 2024-10-01.

In the same window DAT Freight & Analytics, Builder.io, Hygraph and Netlify also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Lite · PlanRenamed
    Basic planLite
  • Premium · FeatureAdded
    No 24/7 customer support24/7 customer support
  • Premium · FeatureAdded

    BeforeNot listed

    AfterNinetailed by Contentful compatibility

  • — · Limit−90%
    1M/month100K/month
  • Lite · FeatureAdded
    No Live collaborationLive collaboration
  • Lite · FeatureAdded
    No Scheduled publishingScheduled publishing
  • — · LimitAdded
    No roles metric2 roles metric
  • Lite · Limit−25%
    43
  • Lite · Limit−25%
    43
  • Lite · LimitChanged
    0.75TB/month100 GB/month
  • — · LimitAdded

    BeforeNot listed

    AfterCDN bandwidth limit of 50 GB/month

  • Lite · FeatureAdded

    BeforeNot listed

    AfterComments & task management

  • Lite Space · Add-onAdded
    No Lite Space add-onLite Space add-on
  • Premium · FeatureAdded
    No uptime SLA99.99% uptime SLA
  • Premium · FeatureAdded

    BeforeNo Unlimited Spaces allowance

    AfterUnlimited Spaces allowance

  • Lite · Limit−50%
    2M/month1M/month

Values as written on Contentful's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Contentful's pricing page (contentful.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where "Basic plan" becomes "Lite".

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Contentful, pricing history

Full history
  1. Apr 22, 2026improvedContentful Lite Space unlocks 5 workflows, 2M API calls, 750 GB bandwidth
  2. Q2 2025packagingContentful Transforms Pricing Structure to Modular Configuration for Enhanced Customization and Flexibility
  3. Q1 2025packagingContentful Introduces AI Actions with Flexible Pricing and Rebrands Ninetailed as Personalization in Premium Plans
  4. Q4 2024packagingContentful Introduces Premium Plan with 24/7 Customer Support and 99.99% Uptime SLA · this change
  5. Q2 2024improvedContentful Enhances Premium Plan with New Taxonomy, External References, and Function Executions Features
  6. Mar 2024improvedContentful Introduces Studio Product Tier for Intelligent Experience Assembly at Scale
  7. Q4 2023packagingContentful Hides Medium Space Upgrade Price, Now an Added Fee

Across Marketing & Content in the same window

All Marketing & Content changes
  1. DAT Freight & AnalyticsOct 5DAT Freight & Analytics swaps Revenue boosters tile for Keep email in-house push
  2. Builder.ioOct 5Builder.io renames Fusion and Publish to Code and Content, adds Project Hosting
  3. HygraphSep 7Hygraph sets an explicit 5TB Enterprise asset upload cap, replacing vague "custom limits"
  4. NetlifyAug 4Netlify: Enterprise price hidden + private-by-default deploys
  5. DAT Freight & AnalyticsAug 3DAT Freight & Analytics One: Load board plan price increase ($54→$59 +3 more)

Questions about this change

Did Contentful raise prices in January 2025?

No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a packaging change: plan renamed, feature added, limit decrease, threshold added, new add-on.

What changed on Contentful's pricing page between Oct 1, 2024 and Jan 1, 2025?

Lite plan: Basic plan → Lite, renamed; Premium feature: No 24/7 customer support → 24/7 customer support, added; Premium feature: Not listed → Ninetailed by Contentful compatibility, added; limit: 1M/month → 100K/month (−90%); Lite feature: No Live collaboration → Live collaboration, added; Lite feature: No Scheduled publishing → Scheduled publishing, added; limit: No roles metric → 2 roles metric, added; Lite limit: 4 → 3 (−25%); Lite limit: 4 → 3 (−25%); Lite limit: 0.75TB/month → 100 GB/month, changed; limit: Not listed → CDN bandwidth limit of 50 GB/month, added; Lite feature: Not listed → Comments & task management, added; Lite Space add-on: No Lite Space add-on → Lite Space add-on, added; Premium feature: No uptime SLA → 99.99% uptime SLA, added; Premium feature: No Unlimited Spaces allowance → Unlimited Spaces allowance, added; Lite limit: 2M/month → 1M/month (−50%). Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.

How often does Contentful change its pricing?

Pulse recorded 0 other pricing-page changes for Contentful in the 90 days before this one; the previous change was "Contentful Enhances Premium Plan with New Taxonomy, External References, and Function Executions Features" in Q2 2024; Contentful has been tracked since 2024-10-01.