CM.com: Support & Activate pricing hidden, HALO tile removed
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of CM.com's pricing page, Pulse recorded one change: HALO tile removed from AI & Applications; Support and Activate renamed Basic/Advanced/Pro to Core/Plus/Max and public per-tier pricing pages replaced with a Request pricing contact form. In detail: AI & Applications pricing restructured: HALO tile removed; Support and Activate tiers renamed Basic/Advanced/Pro to Core/Plus/Max, and public per-tier pricing pages replaced with a 'Request pricing' contact form. Pulse files it as a pricing change (price hidden) with a downward direction. The current page lists Sign Bundle at EUR 29.95, Connections Go at EUR 49, Service Cloud Basic at EUR 52, Service Cloud Advanced at EUR 83 and Service Cloud Pro at EUR 136.
This is the first pricing-page change Pulse has recorded for CM.com. CM.com has been tracked since 2026-05-15.
In the same window Twilio, Plivo, Bird and Telnyx also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Activate · Price visibilityRenamedBasic/Advanced/ProCore/Plus/Max
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Activate | Price visibility | Basic/Advanced/Pro | Core/Plus/Max | Renamed |
Values as written on CM.com's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of CM.com's pricing page (cm.com) from Jun 29, 2026 and Jul 6, 2026; the change is marked near the top of the page, where "Basic/Advanced/Pro" becomes "Core/Plus/Max".
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The two full-page captures with this change marked up are free with an account.
Across Marketing & Content in the same window
All Marketing & Content changes- TwilioJul 4Twilio: Video/Conversation Intelligence pricing overhaul + 4 new products
- PlivoJul 4Plivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)
- BirdJul 3Bird: pricing restructured — Free/$15/$80/Custom volume tiers
- TelnyxJun 2Telnyx adds WhatsApp Calling to Communications pricing hub
Questions about this change
Did CM.com raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a pricing change: price hidden.
What changed on CM.com's pricing page between Jun 29, 2026 and Jul 6, 2026?
Activate price visibility: Basic/Advanced/Pro → Core/Plus/Max, renamed. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does CM.com change its pricing?
Pulse recorded 0 other pricing-page changes for CM.com in the 90 days before this one; CM.com has been tracked since 2026-05-15.