ClickUp Removes Real-Time Chat from Free Forever Plan, Impacting User Experience
What happened
Between the Jan 2, 2025 and Apr 4, 2025 captures of ClickUp's pricing page, Pulse recorded 2 changes: ClickUp Brain add-on pricing ($7/user/mo) no longer prominently displayed in pricing section; Real-Time Chat removed from Free Forever plan. Pulse files it as a packaging change (add-on change, feature removed) with a downward direction. Pulse's latest capture (Oct 19, 2026) lists Unlimited at $7, Business at $12, Brain AI at $9, Everything AI at $28 and AI Super Credits at $10 per 10,000 credits.
ClickUp's previous recorded change was "ClickUp Removes Personal and Workspace Connected Search, Moves Advanced Public Sharing to Enterprise, Adds Unlimited Whiteboards and SMS 2FA to Business Plan" (Q4 2024). ClickUp has been tracked since 2023-11-14.
In the same window monday.com, Asana and Notion also changed their Project Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onAdd-on change
ClickUp Brain add-on pricing ($7/user/mo) no longer prominently displayed in pricing section
- Free Forever · FeatureRemovedReal-Time ChatNo Real-Time Chat
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | ClickUp Brain add-on pricing ($7/user/mo) no longer prominently displayed in pricing section | Add-on change | |
| Free Forever | Feature | Real-Time Chat | No Real-Time Chat | Removed |
Values as written on ClickUp's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of ClickUp's pricing page (clickup.com) from Jan 2, 2025 and Apr 4, 2025; the change is marked on the page, where the Real-Time Chat no longer appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
ClickUp, the last 90 days
Full history- Jan 11, 2026packagingClickUp Introduces Super Fair Billing Policy to Optimize AI Credit Costs and Prevent Sudden Billing Spikes
- Q3 2025improvedClickUp Unveils Unlimited Storage for All Unlimited Plan Users, Enhancing Collaboration and Flexibility
- Q2 2025packagingClickUp Limits Unlimited Plan Storage to 2GB and Removes Key Features, Significantly Impacting Users
- Q1 2025packagingClickUp Removes Real-Time Chat from Free Forever Plan, Impacting User Experience · this change
- Q4 2024improvedClickUp Removes Personal and Workspace Connected Search, Moves Advanced Public Sharing to Enterprise, Adds Unlimited Whiteboards and SMS 2FA to Business Plan
Across Project Management in the same window
All Project Management changes- monday.comJan 12monday.com Introduces 500 AI Credits to All Plans While Removing Tailored Onboarding from Enterprise Plan
- AsanaJan 11Asana Removes User Seat Limits on Starter and Advanced Plans, Introduces Unlimited Automations and AI Studio Features
- NotionJan 10Notion Bundles AI Features into Paid Plans, Removing Standalone AI Add-On for Enhanced User Experience
Questions about this change
Did ClickUp raise prices in April 2025?
No list-price increase was recorded between Jan 2, 2025 and Apr 4, 2025. The change Pulse detected was a packaging change: add-on change, feature removed.
What changed on ClickUp's pricing page between Jan 2, 2025 and Apr 4, 2025?
ClickUp Brain add-on pricing ($7/user/mo) no longer prominently displayed in pricing section; Free Forever feature: Real-Time Chat → No Real-Time Chat, removed. Pulse compared the captures it took on Jan 2, 2025 and Apr 4, 2025; the before/after table above lists each item as written on the page.
How often does ClickUp change its pricing?
Pulse recorded 1 other pricing-page change for ClickUp in the 90 days before this one; the previous change was "ClickUp Removes Personal and Workspace Connected Search, Moves Advanced Public Sharing to Enterprise, Adds Unlimited Whiteboards and SMS 2FA to Business Plan" in Q4 2024; ClickUp has been tracked since 2023-11-14.