ChatBot.com: WhatsApp added as new messaging channel
What happened
Between the Aug 3, 2026 and Aug 10, 2026 captures of ChatBot's pricing page, Pulse recorded one change: WhatsApp added as a new supported messaging channel, available on Essential, Growth and Enterprise plans. In detail: Added WhatsApp as a new supported messaging channel (via a new SMS/Twilio + WhatsApp channel section) — no WhatsApp integration existed anywhere on the pricing page before; new comparison-table entry checked for Essential, Growth and Enterprise. Pulse files it as a product change (feature added) with an upward direction. The current page lists Essential at $19, Growth at $79, 50 AI Resolutions Package at $49.5 and 100,000 API Calls Package at $29.5.
It lands 28 days after ChatBot's previous change, "ChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex" (Jul 13, 2026). Before that Pulse recorded "ChatBot by Text: AI sales skill + Shopify catalog, SSO shipped" (Jul 2, 2026) and "ChatBot revamps enterprise tiers with custom AI agent limits" (Jun 8, 2026). ChatBot has been tracked since 2026-02-26.
In the same window Microsoft, Metabase, OpenAI, Anthropic and Google also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Essential, Growth, Enterprise · FeatureAddedNo WhatsAppWhatsApp
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Essential, Growth, Enterprise | Feature | No WhatsApp | Added |
Values as written on ChatBot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of ChatBot's pricing page (www.chatbot.com) from Aug 3, 2026 and Aug 10, 2026; the change is marked near the top of the page, where WhatsApp now appears.
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The two full-page captures with this change marked up are free with an account.
ChatBot, the last 90 days
Full history- Aug 10, 2026improvedChatBot.com: WhatsApp added as new messaging channel · this change
- Jul 13, 2026improvedChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex...
- Jul 2, 2026improvedChatBot by Text: AI sales skill + Shopify catalog, SSO shipped
- Jun 8, 2026packagingChatBot revamps enterprise tiers with custom AI agent limits
Across CRM in the same window
All CRM changes- MicrosoftAug 10Microsoft Copilot 365 Copilot: 1-month free trial added to Business plans
- MetabaseAug 3Metabase: Storage add-on price cut ($40/500k rows → $2/1M rows)
- OpenAIJul 25OpenAI: ChatGPT plan taglines reframed to 'Best for X' audience framing
- AnthropicJul 23Anthropic: Fable model + context window disclosed in comparison table
- GoogleJul 6Google Vertexai delays Agent Gateway billing to July 13, extends free window
Questions about this change
Did ChatBot raise prices in August 2026?
No list-price increase was recorded between Aug 3, 2026 and Aug 10, 2026. The change Pulse detected was a product change: feature added.
What changed on ChatBot's pricing page between Aug 3, 2026 and Aug 10, 2026?
Essential, Growth, Enterprise feature: No WhatsApp → WhatsApp, added. Pulse compared the captures it took on Aug 3, 2026 and Aug 10, 2026; the before/after table above lists each item as written on the page.
How often does ChatBot change its pricing?
Pulse recorded 3 other pricing-page changes for ChatBot in the 90 days before this one; the previous change was "ChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex..." on Jul 13, 2026; ChatBot has been tracked since 2026-02-26.