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Product change·Aug 3 → Aug 10, 2026·Week 33, 2026·Sales & Customer Relationship Management (CRM)

ChatBot.com: WhatsApp added as new messaging channel

WhatsApp added as a new supported messaging channel, available on Essential, Growth and Enterprise plans.

ChatBotProductFeature added

What changed

Feature added

Added WhatsApp as a new supported messaging channel (via a new SMS/Twilio + WhatsApp channel section) — no WhatsApp integration existed anywhere on the pricing page before; new comparison-table entry checked for Essential, Growth and Enterprise.

Before and after

Aug 3, 2026 vs Aug 10, 2026
Pulse.
100%
What changed

Added WhatsApp as a new supported messaging channel (via a new SMS/Twilio + WhatsApp channel section) — no WhatsApp integration existed anywhere on the pricing page before; new comparison-table entry checked for Essential, Growth and Enterprise.

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