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Packaging change·Jul 6 → Jul 13, 2026·Week 29, 2026·Sales & Customer Relationship Management (CRM)

ChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex...

ChatBotPackagingLimit decreaseFeature change

What changed

Limit decrease

Growth plan's included API calls cut from 200,000/month to 20,000/month (a 90% reduction) with no price change; Essential's 10,000 API call allotment stayed the same.

Feature change

Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role.

Before and after

Jul 6, 2026 vs Jul 13, 2026
Pulse.
100%
Change 1 of 2 · capacity decreased

Growth plan's included API calls cut from 200,000/month to 20,000/month (a 90% reduction) with no price change; Essential's 10,000 API call allotment stayed the same.

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