Packaging change·Jul 6 → Jul 13, 2026·Week 29, 2026·Sales & Customer Relationship Management (CRM)
ChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex...
What changed
Limit decrease
Growth plan's included API calls cut from 200,000/month to 20,000/month (a 90% reduction) with no price change; Essential's 10,000 API call allotment stayed the same.
Feature change
Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role.
Before and after
Jul 6, 2026 vs Jul 13, 2026Pulse.
100%
Change 1 of 2 · capacity decreased
Growth plan's included API calls cut from 200,000/month to 20,000/month (a 90% reduction) with no price change; Essential's 10,000 API call allotment stayed the same.
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Q2 2026 · ChatBot by Text: AI sales skill + Shopify catalog, SSO shippedChatBot.com: WhatsApp added as new messaging channel · Week 33, 2026
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- Q2 2026·improvedChatBot by Text: AI sales skill + Shopify catalog, SSO shipped
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- Week 15, 2026·improvedChatBot rolls out tiered AI agent limits and Custom Skills
- Week 14, 2026·packagingChatBot Boosts Annual Billing Discount to 24% on Yearly Plans