ChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex...
What happened
Between the Jul 6, 2026 and Jul 13, 2026 captures of ChatBot's pricing page, Pulse recorded 2 changes: Growth plan's included API calls cut from 200,000/month to 20,000/month (a 90% reduction) with no price change; Essential's 10,000 API call allotment stayed the same; Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role. Pulse files it as a packaging change (limit decrease, feature change) with a downward direction. Pulse's latest capture (Aug 10, 2026) lists Essential at $19, Growth at $79, 50 AI Resolutions Package at $49.5 and 100,000 API Calls Package at $29.5.
It lands 10 days after ChatBot's previous change, "ChatBot by Text: AI sales skill + Shopify catalog, SSO shipped" (Jul 2, 2026). Before that Pulse recorded "ChatBot revamps enterprise tiers with custom AI agent limits" (Jun 8, 2026) and "ChatBot rolls out tiered AI agent limits and Custom Skills" (Apr 17, 2026). ChatBot has been tracked since 2026-02-26.
In the same window Microsoft, Google, Anthropic, Metabase and Cohere also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Growth, Essential · Limit−90%200,000/month20,000/month
- Enterprise · FeatureFeature change
Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Growth, Essential | Limit | 200,000/month | 20,000/month | −90% |
| Enterprise | Feature | Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role. | Feature change | |
Values as written on ChatBot's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of ChatBot's pricing page (www.chatbot.com) from Jul 6, 2026 and Jul 13, 2026; the change is marked near the top of the page, where growth, essential limit reads 200,000/month and then 20,000/month.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
ChatBot, the last 90 days
Full history- Aug 10, 2026improvedChatBot.com: WhatsApp added as new messaging channel
- Jul 13, 2026improvedChatBot slashes Growth plan API allotment 90%, swaps dedicated manager for ex... · this change
- Jul 2, 2026improvedChatBot by Text: AI sales skill + Shopify catalog, SSO shipped
- Jun 8, 2026packagingChatBot revamps enterprise tiers with custom AI agent limits
- Apr 17, 2026improvedChatBot rolls out tiered AI agent limits and Custom Skills
Across CRM in the same window
All CRM changes- MicrosoftJul 6Microsoft Copilot bundles Business Premium, Standard plans with Copilot access
- GoogleJul 6Google Vertexai delays Agent Gateway billing to July 13, extends free window
- AnthropicJul 6Anthropic launches Sonnet 5, cuts price to $2/$10 per MTok through Aug 31
- MetabaseJul 3Metabase: AI and Transforms add-ons move from flat fees to usage-based pricing
- CohereJul 2Cohere: New Rerank 4 Pro Large tier in Model Vault ($10/hr, $6,500/mo)
Questions about this change
Did ChatBot raise prices in July 2026?
No list-price increase was recorded between Jul 6, 2026 and Jul 13, 2026. The change Pulse detected was a packaging change: limit decrease, feature change.
What changed on ChatBot's pricing page between Jul 6, 2026 and Jul 13, 2026?
Growth, Essential limit: 200,000/month → 20,000/month (−90%); Enterprise plan's 'Dedicated Account Manager' perk was replaced with 'Support from Product Expert', swapping a named commercial account manager for a more generic product-expert support role. Pulse compared the captures it took on Jul 6, 2026 and Jul 13, 2026; the before/after table above lists each item as written on the page.
How often does ChatBot change its pricing?
Pulse recorded 3 other pricing-page changes for ChatBot in the 90 days before this one; the previous change was "ChatBot by Text: AI sales skill + Shopify catalog, SSO shipped" on Jul 2, 2026; ChatBot has been tracked since 2026-02-26.