Sales & Customer Relationship Management (CRM)
Boston-based AI-powered customer service platform founded 2002. Private company. Operates in customer support automation and sales enablement markets. Serves 35,000+ brands with chatbot solutions for automated customer service, lead generation, and multi-channel support.
PricingSaaS tracks every change to ChatBot's pricing — plan additions, price increases, packaging shifts, and feature movement since 2026. View the full quarter-by-quarter history on Pulse.
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