Packaging change·May 18 → May 25, 2026·Week 22, 2026·AI & Machine Learning
Akia overhauls guest services plans, drops Marketing features
What changed
Feature change
Guest Services features overhauled across all plans; Marketing sections removed. Basic gained OTA Messaging; Pro gained Unified Inbox/Automations; Max lost SSO/Dedicated Support, gained Voice.
Package change
Pricing page restructured: Reservations skill tab removed from plan selector; page now shows only Guest Services and Marketing tabs with a simplified single-skill layout.
Before and after
May 18, 2026 vs May 25, 2026Pulse.
100%
Change 1 of 2 · feature changed
Guest Services features overhauled across all plans; Marketing sections removed. Basic gained OTA Messaging; Pro gained Unified Inbox/Automations; Max lost SSO/Dedicated Support, gained Voice.
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Week 14, 2026 · Akia replaces Device Hub with Door Codes on Max planAkia: Plans restructured — PMS moved to Basic, ID Verification to Max, new Modules add-ons · Week 33, 2026
More from Akia
Full history →- Week 38, 2026·improvedAkia: Feature tiers restructured across Basic/Pro/Max + Voice bundled into Max
- Week 35, 2026·packagingAkia: Max plan Journeys limit cut (Unlimited→10); modules merged
- Week 33, 2026·packagingAkia: Plans restructured — PMS moved to Basic, ID Verification to Max, new Modules add-ons
- Week 14, 2026·improvedAkia replaces Device Hub with Door Codes on Max plan
- Week 13, 2026·packagingAkia overhauls pricing with new skill-based Basic, Pro, and Max tiers