Unleashed Software drops 2-Hour Response SLA, adds Consultancy and CS access
What happened
Between the Sep 21, 2026 and Sep 28, 2026 captures of Unleashed Software's pricing page, Pulse recorded one change: Standard support (£59/mo) added Annual Account Review and Customer Success Team access; Premier support (£159/mo) added 8 hours of Consultancy time; both dropped the 2 Hour Response SLA. Pulse files it as a packaging change (add-on change) with a neutral direction. The current page lists Unleashed Core at GBP 247, Unleashed Pro at GBP 457, Additional User (Core) at GBP 49, Additional User (Pro) at GBP 59 and Warehouse Management and Multi-Bin at GBP 99.
This is the first pricing-page change Pulse has recorded for Unleashed Software. Unleashed Software has been tracked since 2026-05-20.
In the same window Wistia, Vimeo and IBM also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Standard Support, Premier Support · Add-onRemoved2 Hour Response SLANo Hour Response SLA
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Standard Support, Premier Support | Add-on | 2 Hour Response SLA | No Hour Response SLA | Removed |
Values as written on Unleashed Software's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Unleashed Software's pricing page (www.unleashedsoftware.com) from Sep 21, 2026 and Sep 28, 2026; the change is marked around the middle of the page, where the Hour Response SLA no longer appears.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Unleashed Software raise prices in September 2026?
No list-price increase was recorded between Sep 21, 2026 and Sep 28, 2026. The change Pulse detected was a packaging change: add-on change.
What changed on Unleashed Software's pricing page between Sep 21, 2026 and Sep 28, 2026?
Standard Support, Premier Support add-on: 2 Hour Response SLA → No Hour Response SLA, removed. Pulse compared the captures it took on Sep 21, 2026 and Sep 28, 2026; the before/after table above lists each item as written on the page.
How often does Unleashed Software change its pricing?
Pulse recorded 0 other pricing-page changes for Unleashed Software in the 90 days before this one; Unleashed Software has been tracked since 2026-05-20.