SolarWinds supercharges Advanced plan with AI runbooks, ESM, and data masking
What changed
Advanced plan significantly expanded: Runbooks, AI-Generated Resolution Summaries, Enterprise Service Management (ESM), Change Templates & Workflows, Response Templates, Audit History, and Data Masking added.
Essentials plan gained CMDB as an explicit feature (replacing duplicate Knowledge Base entry) and new Light & Dark Mode UI theme support.
Premier plan restructured: AI suite expanded (AI Incident Summaries, AI-Guided Solutions, AI Runbook Drafting), Sandbox and Onboarding Services added; SolarWinds AI Premier and Advanced Support removed.
Before and after
Apr 27, 2026 vs May 4, 2026Advanced plan significantly expanded: Runbooks, AI-Generated Resolution Summaries, Enterprise Service Management (ESM), Change Templates & Workflows, Response Templates, Audit History, and Data Masking added.
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