Prezi replaces phone support with priority technical support
What happened
Between the May 18, 2026 and May 25, 2026 captures of Prezi's pricing page, Pulse recorded one change: Premium plan support offering replaced: 'Advanced training (online)' and 'Phone support' removed; replaced by 'Priority technical support' in the feature comparison table. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Sep 21, 2026) lists EDU Plus at $4, Standard at $7, EDU Pro at $8, Plus at $19 and EDU Teams at $19.
It lands 50 days after Prezi's previous change, "Prezi moves free Basic plan to its own dedicated tab" (Apr 6, 2026). Prezi has been tracked since 2024-10-01.
In the same window Google, Microsoft and Canva also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Premium · FeatureFeature change
Premium plan support offering replaced: 'Advanced training (online)' and 'Phone support' removed; replaced by 'Priority technical support' in the feature comparison table.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Premium | Feature | Premium plan support offering replaced: 'Advanced training (online)' and 'Phone support' removed; replaced by 'Priority technical support' in the feature comparison table. | Feature change | |
Values as written on Prezi's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Prezi's pricing page (prezi.com) from May 18, 2026 and May 25, 2026; the change is marked in the lower part of the page.
Sign in to see the evidence
The two full-page captures with this change marked up are free with an account.
Prezi, the last 90 days
Full history- Sep 21, 2026packagingPrezi drops offline desktop access from Plus and Premium plans
- May 27, 2026improvedPrezi replaces phone support with priority technical support · this change
- Apr 6, 2026packagingPrezi moves free Basic plan to its own dedicated tab
Across Marketing & Content in the same window
All Marketing & Content changesQuestions about this change
Did Prezi raise prices in May 2026?
No list-price increase was recorded between May 18, 2026 and May 25, 2026. The change Pulse detected was a product change: feature change.
What changed on Prezi's pricing page between May 18, 2026 and May 25, 2026?
Premium plan support offering replaced: 'Advanced training (online)' and 'Phone support' removed; replaced by 'Priority technical support' in the feature comparison table. Pulse compared the captures it took on May 18, 2026 and May 25, 2026; the before/after table above lists each item as written on the page.
How often does Prezi change its pricing?
Pulse recorded 1 other pricing-page change for Prezi in the 90 days before this one; the previous change was "Prezi moves free Basic plan to its own dedicated tab" on Apr 6, 2026; Prezi has been tracked since 2024-10-01.