OnceHub expands routing forms with phone-based deployment option
What happened
Between the Apr 20, 2026 and Apr 27, 2026 captures of OnceHub's pricing page, Pulse recorded one change: Route plan feature relabeled from 'Branded Routing Form Pages or Website Embed' to 'Web & Phone Routing Form Deployment', reflecting expanded phone-based deployment capability. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Jun 29, 2026) lists Schedule at $10, Route at $19, Engage at $39 and Security and Compliance Add-On at $5.
This is the first pricing-page change Pulse has recorded for OnceHub. OnceHub has been tracked since 2026-03-01.
In the same window HubSpot, Zoho and Acuity Scheduling also changed their CRM pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Route · FeatureReworded
BeforeBranded Routing Form Pages or Website Embed
AfterWeb & Phone Routing Form Deployment
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Route | Feature | Branded Routing Form Pages or Website Embed | Web & Phone Routing Form Deployment | Reworded |
Values as written on OnceHub's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of OnceHub's pricing page (oncehub.com) from Apr 20, 2026 and Apr 27, 2026; the change is marked around the middle of the page, where "Branded Routing Form Pages or Website Embed" becomes "Web & Phone Routing Form Deployment".
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OnceHub, pricing history
Full history- Jun 29, 2026packagingOnceHub adds SCIM provisioning via Microsoft Entra ID to paid plans
- Jul 4, 2026improvedOnceHub: MCP/AI integrations, SCIM provisioning, CRM routing + phone deployment added
- May 12, 2026packagingOnceHub broadens integrations to include Automation Platforms
- Apr 27, 2026improvedOnceHub expands routing forms with phone-based deployment option · this change
Across CRM in the same window
All CRM changesQuestions about this change
Did OnceHub raise prices in April 2026?
No list-price increase was recorded between Apr 20, 2026 and Apr 27, 2026. The change Pulse detected was a product change: feature change.
What changed on OnceHub's pricing page between Apr 20, 2026 and Apr 27, 2026?
Route feature: Branded Routing Form Pages or Website Embed → Web & Phone Routing Form Deployment, reworded. Pulse compared the captures it took on Apr 20, 2026 and Apr 27, 2026; the before/after table above lists each item as written on the page.
How often does OnceHub change its pricing?
Pulse recorded 0 other pricing-page changes for OnceHub in the 90 days before this one; OnceHub has been tracked since 2026-03-01.