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HomeMatterportAll changesCustomer success manager → Dedicated account manager
MatterportProduct change · Positioning · Aug 24 → Aug 31, 2026

Matterport rebrands Enterprise support as dedicated account manager

Verified Aug 31, 2026Data & AnalyticsDirection: neutral
The changeCustomer success manager — reworded.
Before · Aug 24Customer success manager
After · Aug 31Dedicated account manager
reworded
1 change2 capturesAug 24, 2026 → Aug 31, 2026

What happened

Between the Aug 24, 2026 and Aug 31, 2026 captures of Matterport's pricing page, Pulse recorded one change: Enterprise plan's dedicated support benefit was renamed from 'Customer success manager' to 'Dedicated account manager', paired with enterprise-level tech support. Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Oct 12, 2026) lists Professional at $90.

This is the first pricing-page change Pulse has recorded for Matterport. Matterport has been tracked since 2026-04-26.

In the same window Hover and Google Cloud also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Enterprise · PositioningReworded

    BeforeCustomer success manager

    AfterDedicated account manager

Values as written on Matterport's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Matterport's pricing page (matterport.com) from Aug 24, 2026 and Aug 31, 2026; the change is marked around the middle of the page, where "Customer success manager" becomes "Dedicated account manager".

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The two full-page captures with this change marked up are free with an account.

Matterport, pricing history

Full history
  1. Oct 12, 2026packagingMatterport drops Starter and Business, reprices Professional as a space ladder, adds $1,995 Pro3 bundle
  2. Sep 14, 2026improvedMatterport swaps Autodesk Construction Cloud for Forma on Business plan
  3. Aug 31, 2026packagingMatterport rebrands Enterprise support as dedicated account manager · this change

Across Data & Analytics in the same window

All Data & Analytics changes
  1. HoverAug 31Hover: .xyz domain price increase ($19.99→$22.99)
  2. Google CloudJun 15Google Cloud Datastudio pools AI tokens per platform, adds Thinking mode
  3. Google CloudJun 15Google Cloud Looker shifts Analytics tokens to pooled instance tiers
  4. HoverJun 8Hover raises .org domain prices up to 12% across all tiers
  5. Google CloudJun 8Google Cloud reveals search pricing: $2.50/1K requests, $6/1K queries

Questions about this change

Did Matterport raise prices in August 2026?

No list-price increase was recorded between Aug 24, 2026 and Aug 31, 2026. The change Pulse detected was a product change: positioning.

What changed on Matterport's pricing page between Aug 24, 2026 and Aug 31, 2026?

Enterprise positioning: Customer success manager → Dedicated account manager, reworded. Pulse compared the captures it took on Aug 24, 2026 and Aug 31, 2026; the before/after table above lists each item as written on the page.

How often does Matterport change its pricing?

Pulse recorded 0 other pricing-page changes for Matterport in the 90 days before this one; Matterport has been tracked since 2026-04-26.