Matterport rebrands Enterprise support as dedicated account manager
What happened
Between the Aug 24, 2026 and Aug 31, 2026 captures of Matterport's pricing page, Pulse recorded one change: Enterprise plan's dedicated support benefit was renamed from 'Customer success manager' to 'Dedicated account manager', paired with enterprise-level tech support. Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Oct 12, 2026) lists Professional at $90.
This is the first pricing-page change Pulse has recorded for Matterport. Matterport has been tracked since 2026-04-26.
In the same window Hover and Google Cloud also changed their Data & Analytics pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · PositioningReworded
BeforeCustomer success manager
AfterDedicated account manager
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Positioning | Customer success manager | Dedicated account manager | Reworded |
Values as written on Matterport's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Matterport's pricing page (matterport.com) from Aug 24, 2026 and Aug 31, 2026; the change is marked around the middle of the page, where "Customer success manager" becomes "Dedicated account manager".
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The two full-page captures with this change marked up are free with an account.
Matterport, pricing history
Full history- Oct 12, 2026packagingMatterport drops Starter and Business, reprices Professional as a space ladder, adds $1,995 Pro3 bundle
- Sep 14, 2026improvedMatterport swaps Autodesk Construction Cloud for Forma on Business plan
- Aug 31, 2026packagingMatterport rebrands Enterprise support as dedicated account manager · this change
Across Data & Analytics in the same window
All Data & Analytics changes- HoverAug 31Hover: .xyz domain price increase ($19.99→$22.99)
- Google CloudJun 15Google Cloud Datastudio pools AI tokens per platform, adds Thinking mode
- Google CloudJun 15Google Cloud Looker shifts Analytics tokens to pooled instance tiers
- HoverJun 8Hover raises .org domain prices up to 12% across all tiers
- Google CloudJun 8Google Cloud reveals search pricing: $2.50/1K requests, $6/1K queries
Questions about this change
Did Matterport raise prices in August 2026?
No list-price increase was recorded between Aug 24, 2026 and Aug 31, 2026. The change Pulse detected was a product change: positioning.
What changed on Matterport's pricing page between Aug 24, 2026 and Aug 31, 2026?
Enterprise positioning: Customer success manager → Dedicated account manager, reworded. Pulse compared the captures it took on Aug 24, 2026 and Aug 31, 2026; the before/after table above lists each item as written on the page.
How often does Matterport change its pricing?
Pulse recorded 0 other pricing-page changes for Matterport in the 90 days before this one; Matterport has been tracked since 2026-04-26.
