Mattermost caps Professional plan at 250 users
What happened
Between the May 4, 2026 and May 11, 2026 captures of Mattermost's pricing page, Pulse recorded one change: Professional plan now explicitly states a 'Maximum 250 Users' limit, introducing a user cap where no cap was previously documented. Pulse files it as a packaging change (limit lowered).
It lands 36 days after Mattermost's previous change, "Mattermost narrows InTune MAM mobile support to iOS only" (Apr 6, 2026). Before that Pulse recorded "Mattermost Adds Burn-on-Read Messages and InTune MAM Support" (Apr 4, 2026). Mattermost has been tracked since 2023-11-15.
In the same window Microsoft and Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Limit loweredProfessionalLimit
Professional plan now explicitly states a 'Maximum 250 Users' limit, introducing a user cap where no cap was previously documented.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Professional | Limit | Professional plan now explicitly states a 'Maximum 250 Users' limit, introducing a user cap where no cap was previously documented. | Limit lowered | |
Values as written on Mattermost's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Mattermost's pricing page (mattermost.com) from May 4, 2026 and May 11, 2026; the change is marked around the middle of the page.
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Mattermost, the last 90 days
Full history- Jul 3, 2026PackagingMattermost: Professional plan capped at 250 users; Enterprise Agentic Platform adds new agent tooling
- Jun 22, 2026ImprovementMattermost adds classified channel marking schemes for enterprise teams
- May 19, 2026ImprovementMattermost adds three agentic capabilities to Enterprise plan
- May 12, 2026Limit loweredMattermost caps Professional plan at 250 users This change
- Apr 6, 2026ImprovementMattermost narrows InTune MAM mobile support to iOS only
- Apr 4, 2026ImprovementMattermost Adds Burn-on-Read Messages and InTune MAM Support
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- MicrosoftMay 5Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent
- SlackApr 7Slack adds CRM features with Salesforce lead and deal tracking
- MicrosoftApr 7Microsoft Copilot softens AI usage promises, tightens renewal terms
- MicrosoftApr 7Microsoft Microsoft365 adds auto-renewal disclosure to cancellation notice
- SlackApr 4Slack Launches Slackbot AI Agent Across All Plans Including Free
Questions about this change
Did Mattermost raise prices in May 2026?
No list-price increase was recorded between May 4, 2026 and May 11, 2026. The change Pulse detected was a packaging change: limit lowered.
What changed on Mattermost's pricing page between May 4, 2026 and May 11, 2026?
Professional plan now explicitly states a 'Maximum 250 Users' limit, introducing a user cap where no cap was previously documented. Pulse compared the captures it took on May 4, 2026 and May 11, 2026; the before/after table above lists each item as written on the page.
How often does Mattermost change its pricing?
Pulse recorded 2 other pricing-page changes for Mattermost in the 90 days before this one; the previous change was "Mattermost narrows InTune MAM mobile support to iOS only" on Apr 6, 2026; Mattermost has been tracked since 2023-11-15.