Logicmonitor Renames Dexda AIOps to Edwin AI, Shifts to Contact-Based Pricing for Enhanced Event Monitoring
What happened
Between the Apr 1, 2024 and Jul 1, 2024 captures of Logicmonitor's pricing page, Pulse recorded 2 changes: Dexda AIOps renamed to Edwin AI and pricing changed from $120 per 1000 events/month to contact-based pricing; Amazon ECS removed from Cloud PaaS & container monitoring supported services list. Pulse files it as a packaging change (add-on change, feature removed) with a downward direction. Pulse's latest capture (Jul 6, 2026) lists Essentials at $16, Advanced at $27 and Signature + Edwin AI at $53.
This is the first pricing-page change Pulse has recorded for Logicmonitor. Logicmonitor has been tracked since 2024-10-01.
In the same window Elastic, Datadog, New Relic, Dynatrace and Grafana also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onRenamed
BeforeDexda AIOps
AfterEdwin AI and pricing changed
- — · FeatureRemovedAmazon ECSNo Amazon ECS
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | Dexda AIOps | Edwin AI and pricing changed | Renamed |
| — | Feature | Amazon ECS | No Amazon ECS | Removed |
Values as written on Logicmonitor's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Logicmonitor's pricing page (logicmonitor.com) from Apr 1, 2024 and Jul 1, 2024; the change is marked on the page, where "Dexda AIOps" becomes "Edwin AI and pricing changed".
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The two full-page captures with this change marked up are free with an account.
Logicmonitor, pricing history
Full history- Q3 2025packagingLogicmonitor Transforms Pricing Model to Tiered Platform Packages with Hybrid Unit Billing for Enhanced Flexibility and Value
- Q2 2025improvedLogicmonitor Expands Wireless Access Points Monitoring with HPE Aruba and Extreme Networks Support at $3/resource/month
- Q3 2024improvedLogicmonitor Introduces Cost Optimization Product for Enhanced Multi-Cloud Billing Visibility and AI-Powered Savings Recommendations
- Q2 2024packagingLogicmonitor Renames Dexda AIOps to Edwin AI, Shifts to Contact-Based Pricing for Enhanced Event Monitoring · this change
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- ElasticJan 21Elastic Introduces AI Assistant for Generative AI in Enterprise Plan, Enhancing Observability Features
- DatadogJan 21Datadog Expands Database Monitoring with MongoDB and Amazon DocumentDB Support
- New RelicJan 13New Relic Introduces $49/User Charge for Core Users in Standard Tier, Ending Unlimited Access
- DynatraceJan 11Dynatrace Expands Services Flexpoints Pricing with Daily Rates for Lead Consultant and Architect Services
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
Questions about this change
Did Logicmonitor raise prices in July 2024?
No list-price increase was recorded between Apr 1, 2024 and Jul 1, 2024. The change Pulse detected was a packaging change: add-on change, feature removed.
What changed on Logicmonitor's pricing page between Apr 1, 2024 and Jul 1, 2024?
Add-on: Dexda AIOps → Edwin AI and pricing changed, renamed; feature: Amazon ECS → No Amazon ECS, removed. Pulse compared the captures it took on Apr 1, 2024 and Jul 1, 2024; the before/after table above lists each item as written on the page.
How often does Logicmonitor change its pricing?
Pulse recorded 0 other pricing-page changes for Logicmonitor in the 90 days before this one; Logicmonitor has been tracked since 2024-10-01.