HaloITSM adds mandatory onboarding fee to every purchase
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of HaloITSM's pricing page, Pulse recorded one change: A new footnote on the pricing calculator now discloses that onboarding packages are required with every purchase at a bespoke cost (depending on scope) — a new mandatory fee. The Charity/NGO callout was also reworded to state the pre-existing 15% not-for-profit discount explicitly (previously only the exclusive 'Halo Impact' incentive was mentioned in the callout). Pulse files it as a packaging change (new add-on) with an upward direction. The current page lists HALO Platform at $80.
It lands 4 days after HaloITSM's previous change, "HaloITSM ditches quote-only pricing for public £66/agent calculator" (Jul 2, 2026). HaloITSM has been tracked since 2026-02-27.
In the same window Atlassian, Freshservice and ManageEngine also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · Add-onNew add-on
A new footnote on the pricing calculator now discloses that onboarding packages are required with every purchase at a bespoke cost (depending on scope) — a new mandatory fee. The Charity/NGO callout was also reworded to state the pre-existing 15% not-for-profit discount explicitly (previously only the exclusive 'Halo Impact' incentive was mentioned in the callout).
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Add-on | A new footnote on the pricing calculator now discloses that onboarding packages are required with every purchase at a bespoke cost (depending on scope) — a new mandatory fee. The Charity/NGO callout was also reworded to state the pre-existing 15% not-for-profit discount explicitly (previously only the exclusive 'Halo Impact' incentive was mentioned in the callout). | New add-on | |
Values as written on HaloITSM's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of HaloITSM's pricing page (haloitsm.com) from Jun 29, 2026 and Jul 6, 2026; the change is marked around the middle of the page.
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HaloITSM, the last 90 days
Full history- Jul 6, 2026packagingHaloITSM adds mandatory onboarding fee to every purchase · this change
- Jul 2, 2026packagingHaloITSM ditches quote-only pricing for public £66/agent calculator
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did HaloITSM raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a packaging change: new add-on.
What changed on HaloITSM's pricing page between Jun 29, 2026 and Jul 6, 2026?
A new footnote on the pricing calculator now discloses that onboarding packages are required with every purchase at a bespoke cost (depending on scope) — a new mandatory fee. The Charity/NGO callout was also reworded to state the pre-existing 15% not-for-profit discount explicitly (previously only the exclusive 'Halo Impact' incentive was mentioned in the callout). Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does HaloITSM change its pricing?
Pulse recorded 1 other pricing-page change for HaloITSM in the 90 days before this one; the previous change was "HaloITSM ditches quote-only pricing for public £66/agent calculator" on Jul 2, 2026; HaloITSM has been tracked since 2026-02-27.