Packaging change·Jan 3 → Apr 1, 2025·Q1 2025·Software Development & Testing
Fixify Expands Help Desk Availability to 18 Hours Daily, Enhancing Customer Support Experience
What changed
Limit increase
Help desk service hours expanded from 9-5 ET to 3am-9pm ET (M-F), increasing availability from 8 hours to 18 hours daily
Before and after
Jan 3, 2025 vs Apr 1, 2025Pulse.
100%
What changed
Help desk service hours expanded from 9-5 ET to 3am-9pm ET (M-F), increasing availability from 8 hours to 18 hours daily
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