Chargebee Removes Retention Essential Plan, Impacting $250/mo Offering for 50 Sessions
What happened
Between the Apr 1, 2024 and Sep 1, 2024 captures of Chargebee's pricing page, Pulse recorded one change: Chargebee Retention Essential plan ($250/mo for 50 sessions) removed from pricing page. Pulse files it as a packaging change (plan removed) with a downward direction. Pulse's latest capture (Aug 31, 2026) lists Performance at $599.
Chargebee's previous recorded change was "Chargebee Renames Enterprise Plan Feature from 'On-demand Discounting' to 'Manual Discounts'" (Q1 2024). Chargebee has been tracked since 2023-11-14.
In the same window Braintreepayments, Stripe, Recurly and Paddle also changed their Finance & Accounting pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Chargebee Retention Essential · PlanPlan removed
Chargebee Retention Essential plan ($250/mo for 50 sessions) removed from pricing page
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Chargebee Retention Essential | Plan | Chargebee Retention Essential plan ($250/mo for 50 sessions) removed from pricing page | Plan removed | |
Values as written on Chargebee's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Chargebee's pricing page (chargebee.com) from Apr 1, 2024 and Sep 1, 2024; the change is marked on the page.
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The two full-page captures with this change marked up are free with an account.
Chargebee, the last 90 days
Full history- Apr 20, 2026packagingChargebee rebrands Retention as Growth, replaces paid plan with free Starter
- Q3 2025packagingChargebee Restructures Pricing: Performance and Enterprise Plans Moved Behind 'Compare Our Plans' Link, Only Starter Plan Visible by Default
- Q1 2025packagingChargebee Removes Quotes Feature from Performance Plan, Impacting Subscription Management Options
- Q2 2024packagingChargebee Removes Retention Essential Plan, Impacting $250/mo Offering for 50 Sessions · this change
- Q1 2024improvedChargebee Renames Enterprise Plan Feature from 'On-demand Discounting' to 'Manual Discounts'
Across Finance & Accounting in the same window
All Finance & Accounting changes- BraintreepaymentsJan 21Braintreepayments Increases Standard Merchant Transaction Rate to 2.89% + $0.29, Introduces Chargeback Protection Tools
- StripeJan 12Stripe Simplifies Climate Orders Pricing to Single 3% Rate, Removes Climate Commitments Add-On
- RecurlyJan 12Recurly Restructures Pricing Model to Simplify Offerings for Mid-Market and Startups
- PaddleJan 12Paddle Discontinues Price Intelligently Addon, Streamlining Product Offerings
Questions about this change
Did Chargebee raise prices in September 2024?
No list-price increase was recorded between Apr 1, 2024 and Sep 1, 2024. The change Pulse detected was a packaging change: plan removed.
What changed on Chargebee's pricing page between Apr 1, 2024 and Sep 1, 2024?
Chargebee Retention Essential plan ($250/mo for 50 sessions) removed from pricing page. Pulse compared the captures it took on Apr 1, 2024 and Sep 1, 2024; the before/after table above lists each item as written on the page.
How often does Chargebee change its pricing?
Pulse recorded 1 other pricing-page change for Chargebee in the 90 days before this one; the previous change was "Chargebee Renames Enterprise Plan Feature from 'On-demand Discounting' to 'Manual Discounts'" in Q1 2024; Chargebee has been tracked since 2023-11-14.