Arize Discontinues Free Plan and Redefines Pro Pricing Structure to Per-User Model, Enhancing Value for Teams
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Arize's pricing page, Pulse recorded 22 changes: Added AI-Powered Search; Pro plan LLM logs storage decreased from 100K to 10K per month; Pro plan: Added 14-day lookback period limit; 'Enterprise Starter' renamed to 'OSS Developer Edition'; Added AI-Powered SQL Filter Builder; Added AI-Powered Custom Metrics builder; Added Sessions feature; Free plan ($0 for 1 model/application) discontinued; Added AI-Powered Analytics; Added AI-Powered Evals Builder; Added Offline (Code-Based) LLM Evaluations; Added AI-Powered Prompt Optimizer; Added Online Evaluations - LLM as a Judge; Added Customer success manager to Enterprise plan; Added Online Evaluations - Python/TS Code Evaluator; Added Prompt Hub; Pro plan: Added '3 per app' limit; Added AI-Powered Dashboard Builder; Pro plan models/apps capacity decreased from 3 to 2; Added AI-Powered RAG Debugger; Enterprise plan lookback/retention changed from '13 months (optional increase)' to 'Customizable lookback'; Pro plan pricing structure changed from per-model ($50/mo per model or app) to per-user ($50/mo for 3 users). Pulse files it as a packaging change (feature added, limit decrease, threshold added, plan renamed, plan removed, feature change, metric change) with an upward direction. Pulse's latest capture (Aug 3, 2026) lists AX Pro at $50.
Arize's previous recorded change was "Arize Unveils AI Copilot Feature, Revolutionizing Platform Capabilities for Enhanced User Experience" (Q3 2024). Arize has been tracked since 2023-12-02.
In the same window Elastic, Dynatrace, Datadog and Grafana also changed their AI & Machine Learning pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · FeatureAddedNo AI-Powered SearchAI-Powered Search
- Pro · Limit−90%100K10K per month
- Pro · LimitAdded
BeforeNo 14-day lookback period limit
After14-day lookback period limit
- — · PlanRenamedEnterprise Starter''OSS Developer Edition'
- — · FeatureAdded
BeforeNo AI-Powered SQL Filter Builder
AfterAI-Powered SQL Filter Builder
- — · FeatureAdded
BeforeNot listed
AfterAI-Powered Custom Metrics builder
- — · FeatureAddedNo Sessions featureSessions feature
- — · PlanPlan removed
Free plan ($0 for 1 model/application) discontinued
- — · FeatureAddedNo AI-Powered AnalyticsAI-Powered Analytics
- — · FeatureAdded
BeforeNo AI-Powered Evals Builder
AfterAI-Powered Evals Builder
- — · FeatureAddedNo OfflineOffline
- — · FeatureAdded
BeforeNo AI-Powered Prompt Optimizer
AfterAI-Powered Prompt Optimizer
- — · FeatureAdded
BeforeNo Online Evaluations - LLM
AfterOnline Evaluations - LLM
- Enterprise · FeatureAdded
BeforeNo Customer success manager
AfterCustomer success manager
- — · FeatureAdded
BeforeNot listed
AfterOnline Evaluations - Python/TS Code Evaluator
- — · FeatureAddedNo Prompt HubPrompt Hub
- Pro · LimitAddedNo '3 per app' limit'3 per app' limit
- — · FeatureAdded
BeforeNo AI-Powered Dashboard Builder
AfterAI-Powered Dashboard Builder
- Pro · Limit−33%32
- — · FeatureAdded
BeforeNo AI-Powered RAG Debugger
AfterAI-Powered RAG Debugger
- Enterprise · FeatureReworded
Before13 months (optional increase)
AfterCustomizable lookback
- Pro · Pricing modelMetric change
Pro plan pricing structure changed from per-model ($50/mo per model or app) to per-user ($50/mo for 3 users)
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Feature | No AI-Powered Search | AI-Powered Search | Added |
| Pro | Limit | 100K | 10K per month | −90% |
| Pro | Limit | No 14-day lookback period limit | 14-day lookback period limit | Added |
| — | Plan | Enterprise Starter' | 'OSS Developer Edition' | Renamed |
| — | Feature | No AI-Powered SQL Filter Builder | AI-Powered SQL Filter Builder | Added |
| — | Feature | Not listed | AI-Powered Custom Metrics builder | Added |
| — | Feature | No Sessions feature | Sessions feature | Added |
| — | Plan | Free plan ($0 for 1 model/application) discontinued | Plan removed | |
| — | Feature | No AI-Powered Analytics | AI-Powered Analytics | Added |
| — | Feature | No AI-Powered Evals Builder | AI-Powered Evals Builder | Added |
| — | Feature | No Offline | Offline | Added |
| — | Feature | No AI-Powered Prompt Optimizer | AI-Powered Prompt Optimizer | Added |
| — | Feature | No Online Evaluations - LLM | Online Evaluations - LLM | Added |
| Enterprise | Feature | No Customer success manager | Customer success manager | Added |
| — | Feature | Not listed | Online Evaluations - Python/TS Code Evaluator | Added |
| — | Feature | No Prompt Hub | Prompt Hub | Added |
| Pro | Limit | No '3 per app' limit | '3 per app' limit | Added |
| — | Feature | No AI-Powered Dashboard Builder | AI-Powered Dashboard Builder | Added |
| Pro | Limit | 3 | 2 | −33% |
| — | Feature | No AI-Powered RAG Debugger | AI-Powered RAG Debugger | Added |
| Enterprise | Feature | 13 months (optional increase) | Customizable lookback | Reworded |
| Pro | Pricing model | Pro plan pricing structure changed from per-model ($50/mo per model or app) to per-user ($50/mo for 3 users) | Metric change | |
Values as written on Arize's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Arize's pricing page (arize.com) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where AI-Powered Search now appears.
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The two full-page captures with this change marked up are free with an account.
Arize, the last 90 days
Full history- Q3 2025packagingArize Reduces AX Free Plan Trace Spans by 97.5%, Significantly Impacting Monthly Usage Limits
- Q2 2025packagingArize Introduces Phoenix Plan: Free Open Source Tier with Unlimited Users and Self-Hosting Options
- Q1 2025packagingArize Renames Pro Plan to AX Pro, Signaling a New Era in Pricing Strategy
- Q4 2024improvedArize Discontinues Free Plan and Redefines Pro Pricing Structure to Per-User Model, Enhancing Value for Teams · this change
- Q3 2024improvedArize Unveils AI Copilot Feature, Revolutionizing Platform Capabilities for Enhanced User Experience
Across AI & Machine Learning in the same window
All AI & Machine Learning changes- ElasticJan 11Elastic Introduces 99.95% Uptime SLA for Platinum and Enterprise Tiers in Comparison Table
- DynatraceJan 11Dynatrace Expands Services Flexpoints Pricing with Daily Rates for Lead Consultant and Architect Services
- DatadogJan 11Datadog Introduces AWS Fargate Serverless Application Monitoring at $3 per Active Instance, Enhancing Serverless Performance Insights
- GrafanaJan 10Grafana Transforms Pro Plan to Pure Pay-As-You-Go Model Starting at $0, Renames All Plans
Questions about this change
Did Arize raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a packaging change: feature added, limit decrease, threshold added, plan renamed, plan removed, feature change, metric change.
What changed on Arize's pricing page between Oct 1, 2024 and Jan 1, 2025?
Feature: No AI-Powered Search → AI-Powered Search, added; Pro limit: 100K → 10K per month (−90%); Pro limit: No 14-day lookback period limit → 14-day lookback period limit, added; plan: Enterprise Starter' → 'OSS Developer Edition', renamed; feature: No AI-Powered SQL Filter Builder → AI-Powered SQL Filter Builder, added; feature: Not listed → AI-Powered Custom Metrics builder, added; feature: No Sessions feature → Sessions feature, added; Free plan ($0 for 1 model/application) discontinued; feature: No AI-Powered Analytics → AI-Powered Analytics, added; feature: No AI-Powered Evals Builder → AI-Powered Evals Builder, added; feature: No Offline → Offline, added; feature: No AI-Powered Prompt Optimizer → AI-Powered Prompt Optimizer, added; feature: No Online Evaluations - LLM → Online Evaluations - LLM, added; Enterprise feature: No Customer success manager → Customer success manager, added; feature: Not listed → Online Evaluations - Python/TS Code Evaluator, added; feature: No Prompt Hub → Prompt Hub, added; Pro limit: No '3 per app' limit → '3 per app' limit, added; feature: No AI-Powered Dashboard Builder → AI-Powered Dashboard Builder, added; Pro limit: 3 → 2 (−33%); feature: No AI-Powered RAG Debugger → AI-Powered RAG Debugger, added; Enterprise feature: 13 months (optional increase) → Customizable lookback, reworded; Pro plan pricing structure changed from per-model ($50/mo per model or app) to per-user ($50/mo for 3 users). Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Arize change its pricing?
Pulse recorded 1 other pricing-page change for Arize in the 90 days before this one; the previous change was "Arize Unveils AI Copilot Feature, Revolutionizing Platform Capabilities for Enhanced User Experience" in Q3 2024; Arize has been tracked since 2023-12-02.
