Shopmonkey upgrades support tiers, drops 24/7 emergency option
What happened
Between the Jun 1, 2026 and Jun 8, 2026 captures of Shopmonkey's pricing page, Pulse recorded one change: Support tier changes: Email Support added to Basic plan; Phone Support upgraded from Callback/excluded to full inclusion on all plans; Optional 24/7 Emergency Support row removed entirely. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Oct 5, 2026) lists Basic at $215, Clever at $359, Genius at $449, CRM Essentials at $314 and Bookkeeping at $314.
This is the first pricing-page change Pulse has recorded for Shopmonkey. Shopmonkey has been tracked since 2026-05-01.
In the same window Jobber also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Basic · FeatureChangedCallback/excludedfull inclusion
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Basic | Feature | Callback/excluded | full inclusion | Changed |
Values as written on Shopmonkey's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Shopmonkey's pricing page (www.shopmonkey.io) from Jun 1, 2026 and Jun 8, 2026; the change is marked around the middle of the page, where "Callback/excluded" becomes "full inclusion".
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The two full-page captures with this change marked up are free with an account.
Shopmonkey, pricing history
Full history- Oct 5, 2026packagingShopmonkey's CRM Essentials add-on gains front desk assistant, price holds st...
- Jul 6, 2026increaseShopmonkey: Basic/Clever/Genius price increases + 2 new add-ons
- Jun 9, 2026improvedShopmonkey upgrades support tiers, drops 24/7 emergency option · this change
Across Business Operations in the same window
All Business Operations changes- JobberJun 9Jobber slashes annual plan prices up to 15% through June 14
- JobberJun 1Jobber ends 35% promo as annual plan prices revert to standard
- JobberMay 18Jobber annual discount jumps from 15% to 35% off through May 29
- JobberMay 11Jobber cuts annual plan rates to $27/mo ahead of May 17 deadline
- JobberMay 4Jobber Raises Annual Plan Prices Up to 43% as Promotional Rates Expire
Questions about this change
Did Shopmonkey raise prices in June 2026?
No list-price increase was recorded between Jun 1, 2026 and Jun 8, 2026. The change Pulse detected was a product change: feature change.
What changed on Shopmonkey's pricing page between Jun 1, 2026 and Jun 8, 2026?
Basic feature: Callback/excluded → full inclusion, changed. Pulse compared the captures it took on Jun 1, 2026 and Jun 8, 2026; the before/after table above lists each item as written on the page.
How often does Shopmonkey change its pricing?
Pulse recorded 0 other pricing-page changes for Shopmonkey in the 90 days before this one; Shopmonkey has been tracked since 2026-05-01.