Shipperhq Updates Enterprise Plan: Core Features Limited to Custom Limits, Impacting In-Store Pickup, Shipping Rules, Carriers, and Dimensional Packing
What happened
Between the Feb 2, 2024 and Apr 2, 2024 captures of Shipperhq's pricing page, Pulse recorded 7 changes: Enterprise plan comparison table limits changed from 'Unlimited' to 'Custom Limit' for Dimensional Packing boxes; Landed Cost Engine feature removed from comparison table; Enterprise plan comparison table limits changed from 'Unlimited' to 'Custom Limit' for Carriers; Enterprise plan comparison table limits changed from 'Unlimited' to 'Custom Limit' for In-Store Pickup locations; Standard plan support downgraded from 'Priority support' to 'Basic + Phone support'; Enterprise plan description changed from 'Unlimited core features' to 'Custom feature limit'; Enterprise plan comparison table limits changed from 'Unlimited' to 'Custom Limit' for Shipping Rules. Pulse files it as a packaging change (feature change, feature removed, limit decrease) with a downward direction. Pulse's latest capture (Jun 20, 2026) lists Essentials at $69, Standard at $320, Advanced at $550 and Enterprise at $2,500.
This is the first pricing-page change Pulse has recorded for Shipperhq. Shipperhq has been tracked since 2023-11-23.
In the same window Shippo also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureRewordedUnlimitedCustom Limit
- — · FeatureRemoved
BeforeLanded Cost Engine feature
AfterNo Landed Cost Engine feature
- Enterprise · FeatureRewordedUnlimitedCustom Limit
- Enterprise · FeatureRewordedUnlimitedCustom Limit
- Standard · LimitRewordedPriority supportBasic + Phone support
- Enterprise · FeatureRewordedUnlimited core featuresCustom feature limit
- Enterprise · FeatureRewordedUnlimitedCustom Limit
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | Unlimited | Custom Limit | Reworded |
| — | Feature | Landed Cost Engine feature | No Landed Cost Engine feature | Removed |
| Enterprise | Feature | Unlimited | Custom Limit | Reworded |
| Enterprise | Feature | Unlimited | Custom Limit | Reworded |
| Standard | Limit | Priority support | Basic + Phone support | Reworded |
| Enterprise | Feature | Unlimited core features | Custom feature limit | Reworded |
| Enterprise | Feature | Unlimited | Custom Limit | Reworded |
Values as written on Shipperhq's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Shipperhq's pricing page (shipperhq.com) from Feb 2, 2024 and Apr 2, 2024; the change is marked on the page, where "Unlimited" becomes "Custom Limit".
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The two full-page captures with this change marked up are free with an account.
Shipperhq, pricing history
Full history- Mar 11, 2026improvedShipperhq drops location tiers, rebrands Shipping Insights feature
- Jan 12, 2026packagingShipperhq Introduces API Access Add-on for All Plan Tiers, Expanding Pricing Options for Users
- Q3 2025improvedShipperhq Reduces Standard Plan Shipping Rules from 50 to 20, Significantly Impacting Shipping Capacity
- Mar 2024improvedShipperhq Updates Enterprise Plan: Core Features Limited to Custom Limits, Impacting In-Store Pickup, Shipping Rules, Carriers, and Dimensional Packing · this change
Across Business Operations in the same window
All Business Operations changes- ShippoJan 12Shippo Introduces Free Carrier Account Connection for Professional Plan, Enhances Starter Plan with New Features
- ShippoJan 12Shippo Enhances Pro Plan with Chat Support and Adds FedEx to Discounted Carriers, Removes Free Trial
- ShippoJan 12Shippo Enhances Pro Plan with AI-Powered Estimated Delivery Dates
- ShippoJan 12Shippo Reduces Pro Plan Monthly Price to $17 and Introduces Annual Billing Discount for 10% Savings
Questions about this change
Did Shipperhq raise prices in April 2024?
No list-price increase was recorded between Feb 2, 2024 and Apr 2, 2024. The change Pulse detected was a packaging change: feature change, feature removed, limit decrease.
What changed on Shipperhq's pricing page between Feb 2, 2024 and Apr 2, 2024?
Enterprise feature: Unlimited → Custom Limit, reworded; feature: Landed Cost Engine feature → No Landed Cost Engine feature, removed; Enterprise feature: Unlimited → Custom Limit, reworded; Enterprise feature: Unlimited → Custom Limit, reworded; Standard limit: Priority support → Basic + Phone support, reworded; Enterprise feature: Unlimited core features → Custom feature limit, reworded; Enterprise feature: Unlimited → Custom Limit, reworded. Pulse compared the captures it took on Feb 2, 2024 and Apr 2, 2024; the before/after table above lists each item as written on the page.
How often does Shipperhq change its pricing?
Pulse recorded 0 other pricing-page changes for Shipperhq in the 90 days before this one; Shipperhq has been tracked since 2023-11-23.