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Packaging change·Jul 13 → Jul 20, 2026·Week 30, 2026·AI & Machine Learning

Reflect Memory drops Enterprise tier for On-Prem, ditches 'Custom' pricing label

Enterprise plan renamed to On-Prem; dropped the 'Custom' price label, sales-cycle messaging (6-12 week cycle, buying committees), and the 12-week engagement timeline link in favor of a plain 'Talk to us' CTA.; Free plan lost the 'Community support' feature bullet. Free and Team plan subtitles were simplified, removing 'Self-serve. Free forever.' and the AI-tools/startup-team descriptor text.

Reflect MemoryPackagingPlan renamedFeature removed

What changed

Plan renamed

Enterprise plan renamed to On-Prem; dropped the 'Custom' price label, sales-cycle messaging (6-12 week cycle, buying committees), and the 12-week engagement timeline link in favor of a plain 'Talk to us' CTA.

Feature removed

Free plan lost the 'Community support' feature bullet. Free and Team plan subtitles were simplified, removing 'Self-serve. Free forever.' and the AI-tools/startup-team descriptor text.

Before and after

Jul 13, 2026 vs Jul 20, 2026
Pulse.
100%
Change 1 of 2 · plan renamed

Enterprise plan renamed to On-Prem; dropped the 'Custom' price label, sales-cycle messaging (6-12 week cycle, buying committees), and the 12-week engagement timeline link in favor of a plain 'Talk to us' CTA.

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