Pike13: Essential & Advanced tiers gain features, Zapier dropped
Essential gained waitlist mgmt, family/dependent accounts, Gift Cards w/ guest checkout, BI dashboard & CC surcharge reimbursement; Advanced gained room bookings, contactless check-in & SMS reminders but lost Zapier; Premium's MySkillChart option swapped for Custom Reports. Prices unchanged ($139/$195/$249).
What changed
Tier packaging overhauled at same prices: Essential gained waitlist mgmt, family accounts, gift cards w/ guest checkout & CC surcharge reimbursement; Advanced gained room bookings, contactless check-in & SMS reminders but lost Zapier; Premium's MySkillChart option swapped for Custom Reports.
Before and after
Mar 30, 2026 vs Jun 29, 2026Tier packaging overhauled at same prices: Essential gained waitlist mgmt, family accounts, gift cards w/ guest checkout & CC surcharge reimbursement; Advanced gained room bookings, contactless check-in & SMS reminders but lost Zapier; Premium's MySkillChart option swapped for Custom Reports.
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