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HomePayfitAll changesBook a call' renamed 'Phone support'
PayfitProduct change · Feature change · Jun 8 → Jun 15, 2026

Payfit adds phone and pre-payroll call support for 25+ employee plans

Verified Jun 17, 2026Workforce ManagementDirection: neutral
The changeBook a call' — renamed.
Before · Jun 8Book a call'
After · Jun 15'Phone support'
renamed
1 change2 capturesJun 8, 2026 → Jun 15, 2026

What happened

Between the Jun 8, 2026 and Jun 15, 2026 captures of Payfit's pricing page, Pulse recorded one change: Premium plan support updated: 'Book a call' renamed to 'Phone support'; new 'Pre Payroll call' support feature added (both for companies 25+ employees). Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Jul 27, 2026) lists Payroll Core at GBP 6, Payroll & HR at GBP 7, Premium at GBP 8, Faster Payments Add-on at GBP 25 and Expense Management Add-on at GBP 1.

It lands 8 days after Payfit's previous change, "Payfit overhauls UK pricing, drops Light plan, adds HR tier" (Jun 9, 2026). Payfit has been tracked since 2023-11-14.

In the same window SAP SE, Paychex, BambooHR and Gusto also changed their Workforce Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Premium · FeatureRenamed
    Book a call''Phone support'

Values as written on Payfit's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Payfit's pricing page (payfit.com) from Jun 8, 2026 and Jun 15, 2026; the change is marked near the top of the page, where "Book a call'" becomes "'Phone support'".

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The two full-page captures with this change marked up are free with an account.

Payfit, the last 90 days

Full history
  1. Jul 29, 2026packagingPayFit: self-serve pricing table removed (£65/£66/£127 plans hidden)
  2. Jul 4, 2026improvedPayFit: Plans restructured, Payroll & HR tier added + contract lock-in introduced
  3. Jun 22, 2026packagingPayfit drops exit fee promise, pushes flexible contract terms
  4. Jun 17, 2026improvedPayfit adds phone and pre-payroll call support for 25+ employee plans · this change
  5. Jun 9, 2026improvedPayfit overhauls UK pricing, drops Light plan, adds HR tier

Across Workforce Management in the same window

All Workforce Management changes
  1. SAP SEJun 2SAP SE scraps HCM pricing plans, replaces with generic ERP quote page
  2. PaychexJun 2Paychex rebrands Select plan, strips feature lists from Pro tier
  3. BambooHRApr 27BambooHR Adds Shift Scheduling to Revamped Time & Attendance
  4. GustoApr 16Gusto Extends $599 Global EOR Discount Deadline to January 2026

Questions about this change

Did Payfit raise prices in June 2026?

No list-price increase was recorded between Jun 8, 2026 and Jun 15, 2026. The change Pulse detected was a product change: feature change.

What changed on Payfit's pricing page between Jun 8, 2026 and Jun 15, 2026?

Premium feature: Book a call' → 'Phone support', renamed. Pulse compared the captures it took on Jun 8, 2026 and Jun 15, 2026; the before/after table above lists each item as written on the page.

How often does Payfit change its pricing?

Pulse recorded 1 other pricing-page change for Payfit in the 90 days before this one; the previous change was "Payfit overhauls UK pricing, drops Light plan, adds HR tier" on Jun 9, 2026; Payfit has been tracked since 2023-11-14.