Mattermost Removes Free Plan and Introduces Enterprise Advanced with Enhanced Scalability for 200,000 Concurrent Users

Between the Apr 1, 2025 and Jul 6, 2025 captures of Mattermost's pricing page, Pulse recorded 16 changes: Enterprise Advanced plan introduced for Multi-Domain Secure Operations; Free plan ($0 USD) removed from main pricing page; Universal Connector with Model Context Protocol (MCP) added to Enterprise; AI-enhanced Search and RAG added to Enterprise; Enterprise LLM Management added to Enterprise; Boards - Kanban-style Project Management added to Enterprise Work Management; STIG-hardened image for DoD information assurance standards added to Enterprise; Message priority added to Professional plan; Threaded discussions added to Professional plan; Channel Categorization added to Professional plan; Hashtags added to Professional plan; Agent control plane added to Enterprise - AI security boundaries by user and channel; Enterprise scalability increased from unspecified to explicit 50,000 concurrent users; FIPS 140-3 Compliant added to Enterprise Critical Infrastructure Hardening; Calls with live-text transcription & AI summaries added to Enterprise; Enterprise Advanced scalability set at 200,000 concurrent users. Pulse files it as a packaging change (new plan, plan removed, feature added, limit raised).

Mattermost's previous recorded change was "Mattermost Integrates Microsoft Teams Messaging: Beta Label Removed, Now Production-Ready" (Q3 2024). Before that Pulse recorded "Mattermost Enhances Enterprise Plan with AI-Accelerated Collaboration Features for Advanced Team Productivity" (Q2 2024) and "Mattermost Enhances Professional Plan with Group Calling, Restricting Free Plan to 1-1 Audio Calls Only" (Q1 2024). Mattermost has been tracked since 2023-11-15.

In the same window Slack also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.