Newport, RI-based AI customer support company founded 2021. Private. Operates in B2B SaaS support tooling. Serves support teams with an AI agent that resolves tickets end-to-end under simple per-ticket pricing.
Entry price
$42
Starter · /mo, billed annually
Plans tracked
4
no add-ons
Pricing changes
2
Latest Sep 28, 2026
Pricing model
Subscription
No free tier
Pricing Change History
2 changes20262 changes
Week of Sep 21, 2026
Packaging
WeeklyDetected Sep 28, 2026
Helply: replaced pay-per-outcome with 4 tiered plans + credits
Replaced flat $0.50/outcome pricing (all free) with 4 tiered plans ($49/$199/$449/Custom) + credit blocks (Low 1/Med 4/High 12 credits); SSO, audit log, roles & HIPAA now gated by tier, not free for all.
Week of Sep 14, 2026
Packaging
WeeklyDetected Sep 20, 2026, 11:31 PM ET
Helply swaps $1/ticket pricing for $0.50 per outcome, cuts minimum to $99/mo
Replaced per-ticket pricing ($1/ticket, $3,000 annual minimum, annual billing) with pay-per-outcome pricing ($0.50/outcome, $99/month minimum, 14-day trial); volume discounts removed.
Current plans
Checked
| Plan | Price |
|---|---|
| Starter | $42 /mobilled annually · $49 billed monthly |
| Pro | $169 /mobilled annually · $199 billed monthly |
| Scale | $382 /mobilled annually · $449 billed monthly |
| Enterprise | Contact |
Starter, Pro & Scale
- Annual billing 15% off
- Intro offer 14-day free trial
Stacking not stated by Helply.
Company Facts
How Helply compares with its peers
| Company | Entry price |
|---|---|
S ServiceTitanNo changes logged | Contact |
J JobberLast change: Nov 2, 2026 | $29 /mobilled annually |
H Housecall ProNo changes logged | $59 /mobilled annually |
Helply pricing FAQ
- How much does Helply cost?
- Helply pricing starts at $42/mo on Starter, billed annually. Helply lists 4 plans on its pricing page.
- Does Helply have a free plan?
- No. Helply does not list a free tier; paid plans start at $42/mo on Starter, billed annually.
- What pricing model does Helply use?
- Helply uses subscription pricing across 4 plans.
- When did Helply last change its pricing?
- Sep 28, 2026: Helply: replaced pay-per-outcome with 4 tiered plans + credits.
- How often has Helply changed its pricing?
- Pulse has recorded 2 pricing changes for Helply since it started tracking on Sep 8, 2026; the pricing page was last checked on Nov 9, 2026.
- What does “tracked since” mean?
- It's the date of the first saved copy of the pricing page that Pulse checked for changes against a later copy. For a few companies we hold older copies that Pulse never checked for changes, and those don't change this date. If Pulse has never checked two copies, it's the date of the first saved copy.
- Who are Helply's pricing peers?
- Pulse compares Helply with ServiceTitan, Jobber and Housecall Pro.