FirstComm brings AI Call Insights live, moves Call Recording to Express tiers
What happened
Between the Oct 26, 2026 and Nov 2, 2026 captures of FirstComm's pricing page, Pulse recorded 3 changes: Comparison table: AI Call Insights changed from 'Coming Soon' to included (✓) on AscendOne Pro and Teams Pro, and Voicemail Transcription from 'Coming Soon' to included on AscendOne Teams Express; Basic Hunt Groups & Call Recording (10 / 100 hrs) now included on AscendOne Express and AscendOne Teams Express (previously '-', Pro tiers only); Hunt Groups with Agent Log in/Out removed from AscendOn. In detail: Hunt Groups with Agent Log in/Out removed from AscendOne Teams Express (✓ → '-'); still included on Pro and Teams Pro. Pulse files it as a product change (feature removed, feature added) with a downward direction. The current page lists AscendOne Express at $15 and AscendOne Teams Express at $15.
It lands 77 days after FirstComm's previous change, "FirstComm: 4 AI add-ons removed from all plans + Express 1-Yr term added" (Aug 17, 2026). FirstComm has been tracked since 2026-06-19.
In the same window PageProof, Taskade, Zoom, YouCanBookMe and TidyCal also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- AscendOne Teams Express · FeatureRemoved
BeforeHunt Groups with Agent Log in/Out
AfterNot listed
- AscendOne Express, AscendOne Teams Express · FeatureFeature added
Basic Hunt Groups & Call Recording (10 / 100 hrs) now included on AscendOne Express and AscendOne Teams Express (previously '-', Pro tiers only).
- AscendOne Pro, AscendOne Teams Express · FeatureChanged'Coming Soon'included
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| AscendOne Teams Express | Feature | Hunt Groups with Agent Log in/Out | Not listed | Removed |
| AscendOne Express, AscendOne Teams Express | Feature | Basic Hunt Groups & Call Recording (10 / 100 hrs) now included on AscendOne Express and AscendOne Teams Express (previously '-', Pro tiers only). | Feature added | |
| AscendOne Pro, AscendOne Teams Express | Feature | 'Coming Soon' | included | Changed |
Values as written on FirstComm's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of FirstComm's pricing page (www.firstcomm.com) from Oct 26, 2026 and Nov 2, 2026; the change is marked around the middle of the page, where the Hunt Groups with Agent Log in/Out no longer appears.
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The two full-page captures with this change marked up are free with an account.
FirstComm, the last 90 days
Full history- Nov 2, 2026improvedFirstComm brings AI Call Insights live, moves Call Recording to Express tiers · this change
- Aug 17, 2026packagingFirstComm: 4 AI add-ons removed from all plans + Express 1-Yr term added
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- PageProofNov 2PageProof adds Dropbox to FinalFile delivery alongside OneDrive, SharePoint
- TaskadeNov 2Taskade adds $6/mo Starter plan for 3 users between Free and Pro tiers
- ZoomNov 2Zoom Events adds $49/mo Conference Room Connector add-on
- YouCanBookMeNov 2YouCanBookMe caps Free plan at 30 bookings, makes paid tiers unlimited
- TidyCalNov 2TidyCal opens Free plan to Group Bookings and API, MCP, Webhooks access
Questions about this change
Did FirstComm raise prices in November 2026?
No list-price increase was recorded between Oct 26, 2026 and Nov 2, 2026. The change Pulse detected was a product change: feature removed, feature added.
What changed on FirstComm's pricing page between Oct 26, 2026 and Nov 2, 2026?
AscendOne Teams Express feature: Hunt Groups with Agent Log in/Out → Not listed, removed; Basic Hunt Groups & Call Recording (10 / 100 hrs) now included on AscendOne Express and AscendOne Teams Express (previously '-', Pro tiers only); AscendOne Pro, AscendOne Teams Express feature: 'Coming Soon' → included, changed. Pulse compared the captures it took on Oct 26, 2026 and Nov 2, 2026; the before/after table above lists each item as written on the page.
How often does FirstComm change its pricing?
Pulse recorded 1 other pricing-page change for FirstComm in the 90 days before this one; the previous change was "FirstComm: 4 AI add-ons removed from all plans + Express 1-Yr term added" on Aug 17, 2026; FirstComm has been tracked since 2026-06-19.