FirstComm: 4 AI add-ons removed from all plans + Express 1-Yr term added
What happened
Between the Aug 10, 2026 and Aug 17, 2026 captures of FirstComm's pricing page, Pulse recorded 2 changes: Removed 4 AI add-ons (Supervisor Assist, Agent Assist, Evaluator, Intent Routing) from Express, Teams Express, Pro, and Teams Pro plans, keeping only AI Agent/Receptionist add-on. AscendOne Express and Teams Express now show "1-Year Term, Paid Annually" alongside the $15/month/user rate — new contract commitment, rate itself unchanged. In detail: Removed 4 AI add-ons (Supervisor Assist, Agent Assist, Evaluator, Intent Routing) from Express, Teams Express, Pro & Teams Pro plans, keeping only AI Agent/Receptionist add-on across all four tiers; AscendOne Express and Teams Express pricing now shows '1-Year Term, Paid Annually' next to the monthly per-user rate — new contract commitment added (listed rate itself unchanged). Pulse files it as a packaging change (add-on removed, package change) with a downward direction. Pulse's latest capture (Nov 2, 2026) lists AscendOne Express at $15 and AscendOne Teams Express at $15.
This is the first pricing-page change Pulse has recorded for FirstComm. FirstComm has been tracked since 2026-06-19.
In the same window PageProof, Taskade, Zoom, YouCanBookMe and TidyCal also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Teams Pro · Add-onRemoved4 AI add-onsNo AI add-ons
- AscendOne Express · PackagingAddedNo '1-Year Term'1-Year Term
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Teams Pro | Add-on | 4 AI add-ons | No AI add-ons | Removed |
| AscendOne Express | Packaging | No '1-Year Term | '1-Year Term | Added |
Values as written on FirstComm's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of FirstComm's pricing page (www.firstcomm.com) from Aug 10, 2026 and Aug 17, 2026; the change is marked near the top of the page, where the AI add-ons no longer appears.
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The two full-page captures with this change marked up are free with an account.
FirstComm, pricing history
Full history- Nov 2, 2026improvedFirstComm brings AI Call Insights live, moves Call Recording to Express tiers
- Aug 17, 2026packagingFirstComm: 4 AI add-ons removed from all plans + Express 1-Yr term added · this change
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- PageProofNov 2PageProof adds Dropbox to FinalFile delivery alongside OneDrive, SharePoint
- TaskadeNov 2Taskade adds $6/mo Starter plan for 3 users between Free and Pro tiers
- ZoomNov 2Zoom Events adds $49/mo Conference Room Connector add-on
- YouCanBookMeNov 2YouCanBookMe caps Free plan at 30 bookings, makes paid tiers unlimited
- TidyCalNov 2TidyCal opens Free plan to Group Bookings and API, MCP, Webhooks access
Questions about this change
Did FirstComm raise prices in August 2026?
No list-price increase was recorded between Aug 10, 2026 and Aug 17, 2026. The change Pulse detected was a packaging change: add-on removed, package change.
What changed on FirstComm's pricing page between Aug 10, 2026 and Aug 17, 2026?
Teams Pro add-on: 4 AI add-ons → No AI add-ons, removed; AscendOne Express packaging: No '1-Year Term → '1-Year Term, added. Pulse compared the captures it took on Aug 10, 2026 and Aug 17, 2026; the before/after table above lists each item as written on the page.
How often does FirstComm change its pricing?
Pulse recorded 0 other pricing-page changes for FirstComm in the 90 days before this one; FirstComm has been tracked since 2026-06-19.