Eccentex: pricing restructured — 3 new vertical Cloud plans, core tiers repriced
Added Customer Service Cloud ($224/user/mo), Financial Services Cloud ($149/user/mo), and Public Sector Cloud ($149/user/mo) as new industry-vertical plans. Existing tiers renamed/repriced: HyperAutomation Cloud $150→$149, Dynamic Case Management renamed to AI Assisted Case Management $120→$119, Intelligent Work Automation $90→$99, Advanced Email Automation $40→$49, Smart Knowledge Base $40→$49, Business Intelligence $30→$39 (all /user/mo, billed annually). Billing unit changed from Monthly/Named User to /user/mo.
What changed
Eccentex restructured its pricing page into two groups. NEW 'Industry Optimized Vertical Offers': Customer Service Cloud $224/user/mo, Financial Services Cloud $149/user/mo, Public Sector Cloud $149/user/mo. Existing 'Horizontal Solution Bundles' renamed and repriced: HyperAutomation Cloud $150 to $149/user/mo; Dynamic Case Management renamed to AI Assisted Case Management, $120 to $119/user/mo; Intelligent Work Automation $90 to $99/user/mo; Advanced Email Automation $40 to $49/user/mo; Smart Knowledge Base $40 to $49/user/mo; Business Intelligence $30 to $39/user/mo. Billing unit changed from 'Monthly / Named User' to '/ user / mo'.
Before and after
Sep 14, 2026 vs Sep 21, 2026Eccentex restructured its pricing page into two groups. NEW 'Industry Optimized Vertical Offers': Customer Service Cloud $224/user/mo, Financial Services Cloud $149/user/mo, Public Sector Cloud $149/user/mo. Existing 'Horizontal Solution Bundles' renamed and repriced: HyperAutomation Cloud $150 to $149/user/mo; Dynamic Case Management renamed to AI Assisted Case Management, $120 to $119/user/mo; Intelligent Work Automation $90 to $99/user/mo; Advanced Email Automation $40 to $49/user/mo; Smart Knowledge Base $40 to $49/user/mo; Business Intelligence $30 to $39/user/mo. Billing unit changed from 'Monthly / Named User' to '/ user / mo'.
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