DrChrono bundles Integrated Payments and Statements, bills Workers Comp claims
What happened
Between the Sep 14, 2026 and Sep 21, 2026 captures of DrChrono's pricing page, Pulse recorded 3 changes: Integrated Payments moved from a paid 'Add On' on all three tiers to included (checkmark) on Foundation, Growth and Premium, with a new footnote 4 disclosing a $5 program fee plus 3.25%+$0.30 card processing fee; Patient Statements changed from 'Per Statement' billing on all three tiers to included (checkmark) on Foundation, Growth and Premium, and now carries footnote 3 covering paper/mailed sta. In detail: Claims submission to iHCFA for Workers Comp & Auto Claims moved from included on Growth and Premium to 'Per Claim' billing, so all three tiers are now charged per claim; Patient Statements changed from 'Per Statement' billing on all three tiers to included (checkmark) on Foundation, Growth and Premium, and now carries footnote 3 covering paper/mailed statement charges. Pulse files it as a packaging change (limit decrease, add-on change, limit increase) with a downward direction.
It lands 70 days after DrChrono's previous change, "DrChrono shifts Medical Billing add-ons to per-claim usage pricing" (Jul 13, 2026). DrChrono has been tracked since 2026-07-04.
In the same window Simplepractice also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Growth, Premium · LimitChanged
Beforeincluded on Growth and Premium
After'Per Claim' billing
- Foundation, Growth, Premium · Add-onChanged
Beforea paid 'Add On' on all three tiers
Afterincluded
- Foundation, Growth, Premium · LimitChanged
Before'Per Statement' billing on all three tiers
Afterincluded
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Growth, Premium | Limit | included on Growth and Premium | 'Per Claim' billing | Changed |
| Foundation, Growth, Premium | Add-on | a paid 'Add On' on all three tiers | included | Changed |
| Foundation, Growth, Premium | Limit | 'Per Statement' billing on all three tiers | included | Changed |
Values as written on DrChrono's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of DrChrono's pricing page (www.drchrono.com) from Sep 14, 2026 and Sep 21, 2026; the change is marked in the lower part of the page, where "included on Growth and Premium" becomes "'Per Claim' billing".
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The two full-page captures with this change marked up are free with an account.
DrChrono, the last 90 days
Full history- Sep 21, 2026packagingDrChrono bundles Integrated Payments and Statements, bills Workers Comp claims · this change
- Jul 13, 2026packagingDrChrono shifts Medical Billing add-ons to per-claim usage pricing
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did DrChrono raise prices in September 2026?
No list-price increase was recorded between Sep 14, 2026 and Sep 21, 2026. The change Pulse detected was a packaging change: limit decrease, add-on change, limit increase.
What changed on DrChrono's pricing page between Sep 14, 2026 and Sep 21, 2026?
Growth, Premium limit: included on Growth and Premium → 'Per Claim' billing, changed; Foundation, Growth, Premium add-on: a paid 'Add On' on all three tiers → included, changed; Foundation, Growth, Premium limit: 'Per Statement' billing on all three tiers → included, changed. Pulse compared the captures it took on Sep 14, 2026 and Sep 21, 2026; the before/after table above lists each item as written on the page.
How often does DrChrono change its pricing?
Pulse recorded 1 other pricing-page change for DrChrono in the 90 days before this one; the previous change was "DrChrono shifts Medical Billing add-ons to per-claim usage pricing" on Jul 13, 2026; DrChrono has been tracked since 2026-07-04.