Descope trims Pro plan support, drops Slack for email-only channel
What happened
Between the Jul 13, 2026 and Jul 20, 2026 captures of Descope's pricing page, Pulse recorded one change: Pro plan's support channel changed from web and Slack support to web and email support. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Jul 27, 2026) lists Pro at $249 and Growth at $799.
It lands 69 days after Descope's previous change, "Descope splits HIPAA BAA into enterprise-only compliance tier" (May 12, 2026). Descope has been tracked since 2026-05-01.
In the same window WorkOS, Supabase, FusionAuth and Okta also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro · FeatureChangedweb and Slack supportweb and email support
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro | Feature | web and Slack support | web and email support | Changed |
Values as written on Descope's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Descope's pricing page (www.descope.com) from Jul 13, 2026 and Jul 20, 2026; the change is marked near the top of the page, where "web and Slack support" becomes "web and email support".
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The two full-page captures with this change marked up are free with an account.
Descope, the last 90 days
Full history- Jul 27, 2026improvedDescope adds Admin Portal to Growth tier, matching Enterprise
- Jul 20, 2026improvedDescope trims Pro plan support, drops Slack for email-only channel · this change
- May 12, 2026improvedDescope splits HIPAA BAA into enterprise-only compliance tier
Across Cybersecurity & Identity Management in the same window
All Cybersecurity & Identity Management changes- WorkOSJul 20WorkOS drops top-tier SSO discount, caps volume pricing at 51-100 connections
- SupabaseJul 20Supabase swaps flat $39/pipeline fee for metered $0.053/pipeline/hour billing
- FusionAuthJul 13FusionAuth adds Tenant & Intelligent MFA Policies + more
- OktaJul 4Okta: Sandbox added to Professional plan
Questions about this change
Did Descope raise prices in July 2026?
No list-price increase was recorded between Jul 13, 2026 and Jul 20, 2026. The change Pulse detected was a product change: feature change.
What changed on Descope's pricing page between Jul 13, 2026 and Jul 20, 2026?
Pro feature: web and Slack support → web and email support, changed. Pulse compared the captures it took on Jul 13, 2026 and Jul 20, 2026; the before/after table above lists each item as written on the page.
How often does Descope change its pricing?
Pulse recorded 1 other pricing-page change for Descope in the 90 days before this one; the previous change was "Descope splits HIPAA BAA into enterprise-only compliance tier" on May 12, 2026; Descope has been tracked since 2026-05-01.
