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HomeDescopeAll changesPro plan's support channel changed
DescopeProduct change · Feature change · Jul 13 → Jul 20, 2026

Descope trims Pro plan support, drops Slack for email-only channel

Verified Jul 20, 2026Cybersecurity & Identity ManagementDirection: neutral
The changePro plan's support channel — changed.
Before · Jul 13web and Slack support
After · Jul 20web and email support
changed
1 change2 capturesJul 13, 2026 → Jul 20, 2026

What happened

Between the Jul 13, 2026 and Jul 20, 2026 captures of Descope's pricing page, Pulse recorded one change: Pro plan's support channel changed from web and Slack support to web and email support. Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Jul 27, 2026) lists Pro at $249 and Growth at $799.

It lands 69 days after Descope's previous change, "Descope splits HIPAA BAA into enterprise-only compliance tier" (May 12, 2026). Descope has been tracked since 2026-05-01.

In the same window WorkOS, Supabase, FusionAuth and Okta also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.

  • Pro · FeatureChanged
    web and Slack supportweb and email support

Values as written on Descope's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.

Evidence

The two captures Pulse compared

Full-page captures of Descope's pricing page (www.descope.com) from Jul 13, 2026 and Jul 20, 2026; the change is marked near the top of the page, where "web and Slack support" becomes "web and email support".

Sign in to see the evidence

The two full-page captures with this change marked up are free with an account.

Descope, the last 90 days

Full history
  1. Jul 27, 2026improvedDescope adds Admin Portal to Growth tier, matching Enterprise
  2. Jul 20, 2026improvedDescope trims Pro plan support, drops Slack for email-only channel · this change
  3. May 12, 2026improvedDescope splits HIPAA BAA into enterprise-only compliance tier

Across Cybersecurity & Identity Management in the same window

All Cybersecurity & Identity Management changes
  1. WorkOSJul 20WorkOS drops top-tier SSO discount, caps volume pricing at 51-100 connections
  2. SupabaseJul 20Supabase swaps flat $39/pipeline fee for metered $0.053/pipeline/hour billing
  3. FusionAuthJul 13FusionAuth adds Tenant & Intelligent MFA Policies + more
  4. OktaJul 4Okta: Sandbox added to Professional plan

Questions about this change

Did Descope raise prices in July 2026?

No list-price increase was recorded between Jul 13, 2026 and Jul 20, 2026. The change Pulse detected was a product change: feature change.

What changed on Descope's pricing page between Jul 13, 2026 and Jul 20, 2026?

Pro feature: web and Slack support → web and email support, changed. Pulse compared the captures it took on Jul 13, 2026 and Jul 20, 2026; the before/after table above lists each item as written on the page.

How often does Descope change its pricing?

Pulse recorded 1 other pricing-page change for Descope in the 90 days before this one; the previous change was "Descope splits HIPAA BAA into enterprise-only compliance tier" on May 12, 2026; Descope has been tracked since 2026-05-01.