Brighthr Restructures Pricing Model, Discontinues Key Plans, and Introduces New Bundled Service Tiers with Enhanced Support
What happened
Between the Dec 4, 2023 and Jan 6, 2024 captures of Brighthr's pricing page, Pulse recorded 8 changes: Health & Safety Software only plan (£5.00/employee/month) discontinued; 24/7 expert HR advice added as service tier feature; Employee Assistance Programme (EAP) introduced as part of premium tier; HR and Health & Safety Software plan (£11.00/employee/month) discontinued; Base HR Software plan increased from £8.00/employee to £8.10/employee (1.25% increase); Complete pricing model restructure from three standalone software packages to three bundled service tiers with increasing levels of support and features; Software, HR Advice & EAP plan introduced at £21.60/employee/month (£108/month for 5 employees); HR Software & HR Advice plan introduced at £13.50/employee/month (£67.50/month for 5 employees). Pulse files it as a pricing change (plan removed, feature added, price increase, package change, new plan) with an upward direction. Pulse's latest capture (Jul 3, 2026) lists Core HR software at GBP 16.67, Enhanced HR support at GBP 21.2 and Full HR, health and safety support & EAP at GBP 31.3.
This is the first pricing-page change Pulse has recorded for Brighthr. Brighthr has been tracked since 2023-12-04.
In the same window Justworks, Paychex and BambooHR also changed their Workforce Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · PlanPlan removed
Health & Safety Software only plan (£5.00/employee/month) discontinued
- — · FeatureAddedNo 24/7 expert HR advice24/7 expert HR advice
- — · FeatureFeature added
Employee Assistance Programme (EAP) introduced as part of premium tier
- Safety Software · PlanPlan removed
HR and Health & Safety Software plan (£11.00/employee/month) discontinued
- Base HR Software · Price+1%£8.00/employee£8.10/employee
- Complete · PackagingChanged
Beforethree standalone software packages
Afterthree bundled service tiers
- EAP · PlanNew planNot listed£21.60/employee/month
- HR Advice · PlanAdded
BeforeNot listed
AfterHR Software & HR Advice plan
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Plan | Health & Safety Software only plan (£5.00/employee/month) discontinued | Plan removed | |
| — | Feature | No 24/7 expert HR advice | 24/7 expert HR advice | Added |
| — | Feature | Employee Assistance Programme (EAP) introduced as part of premium tier | Feature added | |
| Safety Software | Plan | HR and Health & Safety Software plan (£11.00/employee/month) discontinued | Plan removed | |
| Base HR Software | Price | £8.00/employee | £8.10/employee | +1% |
| Complete | Packaging | three standalone software packages | three bundled service tiers | Changed |
| EAP | Plan | Not listed | £21.60/employee/month | New plan |
| HR Advice | Plan | Not listed | HR Software & HR Advice plan | Added |
Values as written on Brighthr's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Brighthr's pricing page (brighthr.com) from Dec 4, 2023 and Jan 6, 2024; the change is marked on the page, where base hr software price reads £8.00/employee and then £8.10/employee.
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The two full-page captures with this change marked up are free with an account.
Brighthr, pricing history
Full history- Q3 2024increaseBrighthr Announces Significant Price Increase for Full HR, Health and Safety Support & EAP Plan to £28.20 per Employee per Month
- Q2 2024decreaseBrighthr Announces Significant Price Decrease for Core HR Software Plan, Now at £7.00/Employee per Month
- Q1 2024packagingBrighthr Unveils Enhanced Clarity with Pricing Tier Renaming for Comprehensive HR Support
- Dec 2023packagingBrighthr Restructures Pricing Model, Discontinues Key Plans, and Introduces New Bundled Service Tiers with Enhanced Support · this change
Across Workforce Management in the same window
All Workforce Management changes- JustworksOct 26Justworks adds applicant tracking to PEO Basic and PEO Plus plans
- PaychexOct 19Paychex offers 6 months free, no payments until April 2027, through Oct. 31
- JustworksOct 12Justworks renames ICHRA health reimbursements to CHOICE, pricing unchanged
- BambooHRJul 6BambooHR renames EOR add-on to Global Employment, swaps in Contractor Management
- BambooHRJul 3BambooHR: On-Demand Pay, Recognition & Rewards, Shift Scheduling added
Questions about this change
Did Brighthr raise prices in January 2024?
Yes. Pulse captured Brighthr's pricing page on Dec 4, 2023 and again on Jan 6, 2024 and recorded 1 price increase: Base HR Software: £8.00/employee → £8.10/employee (+1%).
What changed on Brighthr's pricing page between Dec 4, 2023 and Jan 6, 2024?
Health & Safety Software only plan (£5.00/employee/month) discontinued; feature: No 24/7 expert HR advice → 24/7 expert HR advice, added; Employee Assistance Programme (EAP) introduced as part of premium tier; HR and Health & Safety Software plan (£11.00/employee/month) discontinued; Base HR Software price: £8.00/employee → £8.10/employee (+1%); Complete packaging: three standalone software packages → three bundled service tiers, changed; EAP plan: Not listed → £21.60/employee/month; HR Advice plan: Not listed → HR Software & HR Advice plan, added. Pulse compared the captures it took on Dec 4, 2023 and Jan 6, 2024; the before/after table above lists each item as written on the page.
How often does Brighthr change its pricing?
Pulse recorded 0 other pricing-page changes for Brighthr in the 90 days before this one; Brighthr has been tracked since 2023-12-04.