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Product change·Oct 1 → Jan 1, 2025·Q4 2024·Cloud & DevOps

Astronomer Removes Key Support Features from Enterprise Tier, Including RSA Guidance and Customer Success Manager

AstronomerProductFeature removedFeature change

What changed

Feature removed

Enterprise plan no longer includes dedicated Solutions architect

Feature removed

Enterprise tier removed Customer Success Manager (previously included)

Feature removed

Enterprise tier removed RSA Guidance (previously included)

Feature change

Quarterly Health Check for Enterprise tier changed from 'Session with RSA' to 'Digital Report' (same as lower tiers)

Feature change

Quarterly Roadmap for Enterprise tier changed from 'Session with RSA' to 'Webinar' (same as lower tiers)

Before and after

Oct 1, 2024 vs Jan 1, 2025
Pulse.
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Change 1 of 5 · feature removed

Enterprise plan no longer includes dedicated Solutions architect

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