Astronomer Removes Key Support Features from Enterprise Tier, Including RSA Guidance and Customer Success Manager
What happened
Between the Oct 1, 2024 and Jan 1, 2025 captures of Astronomer's pricing page, Pulse recorded 5 changes: Enterprise plan no longer includes dedicated Solutions architect; Enterprise tier removed Customer Success Manager (previously included); Enterprise tier removed RSA Guidance (previously included); Quarterly Health Check for Enterprise tier changed from 'Session with RSA' to 'Digital Report' (same as lower tiers); Quarterly Roadmap for Enterprise tier changed from 'Session with RSA' to 'Webinar' (same as lower tiers). Pulse files it as a product change (feature removed, feature change) with a downward direction. Pulse's latest capture (Oct 5, 2026) lists Developer at $0.35 subscription and Team at $0.42 subscription.
Astronomer's previous recorded change was "Astronomer Restructures Deployment Pricing with New Standard and High Availability Categories, Enhancing Resource Allocation and Flexibility" (Q3 2024). Astronomer has been tracked since 2023-11-14.
In the same window Datadog also changed their Cloud & DevOps pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Enterprise · FeatureRemoved
Beforededicated Solutions architect
AfterNo dedicated Solutions architect
- Enterprise · FeatureRemoved
BeforeCustomer Success Manager
AfterNo Customer Success Manager
- Enterprise · FeatureRemovedRSA GuidanceNo RSA Guidance
- Enterprise · FeatureRewordedSession with RSADigital Report
- Enterprise · FeatureRewordedSession with RSAWebinar
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Enterprise | Feature | dedicated Solutions architect | No dedicated Solutions architect | Removed |
| Enterprise | Feature | Customer Success Manager | No Customer Success Manager | Removed |
| Enterprise | Feature | RSA Guidance | No RSA Guidance | Removed |
| Enterprise | Feature | Session with RSA | Digital Report | Reworded |
| Enterprise | Feature | Session with RSA | Webinar | Reworded |
Values as written on Astronomer's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Astronomer's pricing page (astronomer.io) from Oct 1, 2024 and Jan 1, 2025; the change is marked on the page, where the dedicated Solutions architect no longer appears.
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Astronomer, the last 90 days
Full history- Q3 2025packagingAstronomer Introduces Astro AI Add-On with $10 Monthly Usage and New Token Pricing for Enhanced DAG Authoring
- Q2 2025improvedAstronomer Introduces Non-Owner Roles to Developer Plan, Expanding Accessibility and Features for Users
- Q1 2025packagingAstronomer Unveils Team Plan Pricing Starting at $0.42/hr, Removing Quarterly Health Check Benefit
- Q4 2024packagingAstronomer Removes Key Support Features from Enterprise Tier, Including RSA Guidance and Customer Success Manager · this change
- Q3 2024packagingAstronomer Restructures Deployment Pricing with New Standard and High Availability Categories, Enhancing Resource Allocation and Flexibility
Across Cloud & DevOps in the same window
All Cloud & DevOps changes- DatadogJan 11Datadog Introduces AWS Fargate Serverless Application Monitoring at $3 per Active Instance, Enhancing Serverless Performance Insights
- DatadogJan 11Datadog Restructures Pricing Model: New Detection Tier at $0.03/ingested GB with 10% Sampling for Cost Optimization
- DatadogJan 11Datadog Expands Regional Availability to Asia-Pacific, Enhancing Global Data Protection and Resource Scanning Capabilities
- DatadogJan 11Datadog Introduces Governance Console to Infrastructure Enterprise Tier, Enhancing Cloud Management Capabilities
- DatadogJan 11Datadog Clarifies Session Metering: RUM with Session Replay Plan Now Billed Only for Replays
Questions about this change
Did Astronomer raise prices in January 2025?
No list-price increase was recorded between Oct 1, 2024 and Jan 1, 2025. The change Pulse detected was a product change: feature removed, feature change.
What changed on Astronomer's pricing page between Oct 1, 2024 and Jan 1, 2025?
Enterprise feature: dedicated Solutions architect → No dedicated Solutions architect, removed; Enterprise feature: Customer Success Manager → No Customer Success Manager, removed; Enterprise feature: RSA Guidance → No RSA Guidance, removed; Enterprise feature: Session with RSA → Digital Report, reworded; Enterprise feature: Session with RSA → Webinar, reworded. Pulse compared the captures it took on Oct 1, 2024 and Jan 1, 2025; the before/after table above lists each item as written on the page.
How often does Astronomer change its pricing?
Pulse recorded 1 other pricing-page change for Astronomer in the 90 days before this one; the previous change was "Astronomer Restructures Deployment Pricing with New Standard and High Availability Categories, Enhancing Resource Allocation and Flexibility" in Q3 2024; Astronomer has been tracked since 2023-11-14.