3CX: new top-tier capacity band added ($39,595/yr for 6,145-8,192 calls)
What happened
Between the Aug 3, 2026 and Aug 10, 2026 captures of 3CX's pricing page, Pulse recorded one change: New top pricing tier added for 6,145-8,192 simultaneous calls at $39,595/year, extending the volume ladder beyond the previous max of 4,097-6,144 calls at $30,595/year. In detail: New top pricing tier added for 6,145-8,192 simultaneous calls at $39,595/year, extending the volume pricing ladder beyond the previous max of 4,097-6,144 calls at $30,595/year. Pulse files it as a packaging change (limit increase) with an upward direction. Pulse's latest capture (Oct 5, 2026) lists Basic at $50, Pro at $66.25, AI at $91.25 and Hosted by 3CX at $37.5.
It lands 29 days after 3CX's previous change, "3CX annual prices jump 20-45%, top tiers now split into four call brackets" (Jul 13, 2026). 3CX has been tracked since 2026-07-04.
In the same window Ringcentral and Nextiva also changed their Collaboration & Productivity pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- — · LimitAddedNo top pricing tiertop pricing tier
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| — | Limit | No top pricing tier | top pricing tier | Added |
Values as written on 3CX's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of 3CX's pricing page (www.3cx.com) from Aug 3, 2026 and Aug 10, 2026; the change is marked in the lower part of the page, where top pricing tier now appears.
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The two full-page captures with this change marked up are free with an account.
3CX, the last 90 days
Full history- Oct 5, 2026packaging3CX: Summer Promotion discount ended (50% off hosting, 30% off 3+ years)
- Aug 10, 2026improved3CX: new top-tier capacity band added ($39,595/yr for 6,145-8,192 calls) · this change
- Jul 13, 2026increase3CX annual prices jump 20-45%, top tiers now split into four call brackets
Across Collaboration & Productivity in the same window
All Collaboration & Productivity changes- RingcentralJul 6RingCentral pulls 12-month-free promo for switchers under 400 employees
- NextivaJul 3Nextiva: Power Suite CX renamed to Scale + new 12-months-free switch offer
- RingcentralJul 4Ringcentral pushes annual savings, rebrands AI add-on as Conversational Intel...
- RingcentralMay 25Ringcentral promotes 33% annual savings on RingEX pricing page
Questions about this change
Did 3CX raise prices in August 2026?
No list-price increase was recorded between Aug 3, 2026 and Aug 10, 2026. The change Pulse detected was a packaging change: limit increase.
What changed on 3CX's pricing page between Aug 3, 2026 and Aug 10, 2026?
Limit: No top pricing tier → top pricing tier, added. Pulse compared the captures it took on Aug 3, 2026 and Aug 10, 2026; the before/after table above lists each item as written on the page.
How often does 3CX change its pricing?
Pulse recorded 1 other pricing-page change for 3CX in the 90 days before this one; the previous change was "3CX annual prices jump 20-45%, top tiers now split into four call brackets" on Jul 13, 2026; 3CX has been tracked since 2026-07-04.