Visme: Support downgraded on Basic & Starter plans
What happened
Between the Jul 20, 2026 and Jul 27, 2026 captures of Visme's pricing page, Pulse recorded one change: Basic's 'Regular Support' line removed; Starter's '24/7 Email & Chat Support' changed to 'Email & Chat Support' (24/7 dropped). In detail: Basic plan's 'Regular Support' feature line removed entirely; Starter plan's '24/7 Email & Chat Support' changed to 'Email & Chat Support' (24/7 availability no longer stated). Pulse files it as a product change (feature change) with a neutral direction. Pulse's latest capture (Oct 19, 2026) lists Student at $4, Educator at $8, Starter at $12.25 and Business at $24.75.
This is the first pricing-page change Pulse has recorded for Visme. Visme has been tracked since 2026-03-19.
In the same window Canva, Piktochart and Adobe also changed their Marketing & Content pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Basic, Starter · FeatureRemoved
BeforeBasic plan's 'Regular Support' feature line
AfterNot listed
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Basic, Starter | Feature | Basic plan's 'Regular Support' feature line | Not listed | Removed |
Values as written on Visme's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Visme's pricing page (www.visme.co) from Jul 20, 2026 and Jul 27, 2026; the change is marked near the top of the page, where the Basic plan's 'Regular Support' feature line no longer appears.
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Visme, pricing history
Full history- Oct 19, 2026packagingVisme renames Pro plan to Business, price unchanged at $24.75/mo
- Jul 27, 2026improvedVisme: Support downgraded on Basic & Starter plans · this change
Across Marketing & Content in the same window
All Marketing & Content changesQuestions about this change
Did Visme raise prices in July 2026?
No list-price increase was recorded between Jul 20, 2026 and Jul 27, 2026. The change Pulse detected was a product change: feature change.
What changed on Visme's pricing page between Jul 20, 2026 and Jul 27, 2026?
Basic, Starter feature: Basic plan's 'Regular Support' feature line → Not listed, removed. Pulse compared the captures it took on Jul 20, 2026 and Jul 27, 2026; the before/after table above lists each item as written on the page.
How often does Visme change its pricing?
Pulse recorded 0 other pricing-page changes for Visme in the 90 days before this one; Visme has been tracked since 2026-03-19.