UserWay swaps 'compliance' for 'support' language across all paid plans
What happened
Between the Jun 29, 2026 and Jul 6, 2026 captures of UserWay's pricing page, Pulse recorded one change: Plan taglines reworded 'compliance' to 'support' across Pro, Pro Plus, and Ultimate plan cards; no price, plan, or feature changes detected. Pulse files it as a product change (positioning) with a neutral direction. Pulse's latest capture (Sep 14, 2026) lists Small at $40.83, Pro Plus at $99.17, Medium at $124.17, Ultimate at $207.5 and Monitor 100 Pages at $82.5.
It lands 6 days after UserWay's previous change, "UserWay swaps Website tiers for Pro/Pro Plus/Ultimate, cuts mid-tier" (Jun 30, 2026). Before that Pulse recorded "UserWay renames plans, adds standalone Monitoring pricing up to $10,990/yr" (Jul 4, 2026) and "UserWay narrows Litigation Support to annual plans only" (Jun 10, 2026). UserWay has been tracked since 2026-03-19.
In the same window Continu and AudioEye also changed their Cybersecurity & Identity Management pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- Pro Plus, Ultimate · PositioningRewordedcompliancesupport
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| Pro Plus, Ultimate | Positioning | compliance | support | Reworded |
Values as written on UserWay's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of UserWay's pricing page (userway.org) from Jun 29, 2026 and Jul 6, 2026; the change is marked near the top of the page, where "compliance" becomes "support".
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UserWay, the last 90 days
Full history- Sep 14, 2026packagingUserWay: New Pro Plus & Ultimate plans added ($1,190/yr, $2,490/yr)
- Aug 11, 2026packagingUserWay: annual discount increased 16% → 20%
- Jul 27, 2026packagingUserWay: plan taglines & audience messaging updated (prices unchanged)
- Jul 6, 2026packagingUserWay swaps 'compliance' for 'support' language across all paid plans · this change
- Jun 30, 2026packagingUserWay swaps Website tiers for Pro/Pro Plus/Ultimate, cuts mid-tier
- Jul 4, 2026improvedUserWay renames plans, adds standalone Monitoring pricing up to $10,990/yr
- Jun 10, 2026improvedUserWay narrows Litigation Support to annual plans only
Across Cybersecurity & Identity Management in the same window
All Cybersecurity & Identity Management changesQuestions about this change
Did UserWay raise prices in July 2026?
No list-price increase was recorded between Jun 29, 2026 and Jul 6, 2026. The change Pulse detected was a product change: positioning.
What changed on UserWay's pricing page between Jun 29, 2026 and Jul 6, 2026?
Pro Plus, Ultimate positioning: compliance → support, reworded. Pulse compared the captures it took on Jun 29, 2026 and Jul 6, 2026; the before/after table above lists each item as written on the page.
How often does UserWay change its pricing?
Pulse recorded 3 other pricing-page changes for UserWay in the 90 days before this one; the previous change was "UserWay swaps Website tiers for Pro/Pro Plus/Ultimate, cuts mid-tier" on Jun 30, 2026; UserWay has been tracked since 2026-03-19.